Mike A is an absolute gem. Thank you for taking care of my vehicle.
Jose and Bailey are great.
Absolutely superb service!
Thank you so much for the email. Carmella was awesome. She communicated with me throughout the process.
Shane was helpful and friendly. He explained everything thoroughly and with professionalism. He answered all of my questions as well!
Mark was great and answered all of my questions.
Joe = great customer service advisor
Steve is a pleasure to work with. Very knowledgeable and informative.
Excellent service advisor - Colin
Mark Lauer is a great addition to the BMW staff. He found a spot for me at the last minute, had my breaks fixed and made sure my needs were met with snacks and water.
Phil handled my service appointment with extreme professionalism, and made my experience enjoyable. His knowledge and understanding of the service process, and my vehicle, left me feeling confident knowing Arrowhead BMW was going to take great care of my vehicle. I will continue to request Phil for future service appointments.
Michael was a pleasure to deal with.
Based on the lack of response from my service tech, I have little faith in the service department at Arrowhead.
Phil is a pleasure to work with. Very professional and personable too! Appreciate the personnel in the service department!
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