Mike is phenomenal as always!!! He’s the one reason I keep coming back to arrowhead bmw.
JT was great to work with , and he went into great detail about the work that was needed to address the issues I was having with my car.
Colin was very informative and nice!
Shane always delivers service with a smile. What I like the most abt Mr Harrington is that he takes his time to greet you and make you feel welcomed and not rush. His helpfulness, patience and professionalism is what keeps us returning as a customer.
As always I’m very pleased with the professionalism and dedication Carmella has shown when it comes to taking care of my issues.
Joshua was helpful and friendly and kept me updated throughout the process.Hope to see him again. Cheers.
Had to involve service manager to get everything handled timely and correctly. Svc mgr Devin stepped up!
John is very professional and helpful. 10/10 satisfied with BMW service. Thank you.
My vehicle was in for a recall I was offered a service for valve cover replacement I advised the price was to much, now my veh stalls out and can’t be driven home. I am currently waiting on a call from service manager all day
Matthew is the best! Professional, courteous and efficient!
Francisco was very professional
Michael Abreu goes above and beyond to take care of any issues that I have had with my BMW.
Technician was very polite and knowledgeable. Wonderful experience.
Very nice
I will definitely be taking my car there for all future service
Austin was great explaining the duration, work to be done and following up on satisfaction and if we had any questions
George was very nice and quite professional. Enjoyed the experience.
Always great service and professional.
Great updates along the way & of course, always great customer service. I purchased a full set of tires in October 2025 from BMW. I got a flat in December 2025 and was told I didn’t have warranty on my tires. I ended up paying full price for that tire. I had low tread today on one of my rear tires and Joshua looked into seeing if I had a warranty. Although he couldn’t refund me on the full priced tire, he was able to switch out my rear tire & I appreciate his diligent effort to help make things right.
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