Always happy with Mikes service! 5 stars. Thank you!
Carmella is always awesome.
I am satisfied with the work performed and I appreciate Mike's due diligence to keep me informed on the process. Also, that he scheduled the windshield replacement at the start of my appointment. Thanks!
Colin provides excellent customer service and always keeps us updated on our vehicle status. He deserves a five star relating.
I had a 8:30 am appointment, arriving at 8:29am gave the keys and informing individual i am here for just a oil changes and was told the service advisor would be with me shortly. 45 minutes later they called my name and I think great we are done. No we wanted to inform me of a recommended tire replacement. I said its not my car its my husbands I will inform him. I said I am assuming we are done how much longer for the vehicle and informs me a couple of hours. My jaw dropped. A oil change ....a 830 appointment and I have already waited 45 minutes. I asked at 1045 how much longer and they informed me it was in the wash. 11:10 my keys are brought to me informing me the car wash wasn't done the line was too long. I am just so confused on how a simple oil change takes so long.
Great job JT of handling my service needs with my 330i thank you
Nice job by Francisco, who offered honest opinions and advice.
Will not send comments this is useless
Clear communication on BMW's end. Felt very taken care of with any questions and concerns I had. Thank you guys.
Steve was very helpful!! Thank you Steve :)
I handed Matt a difficult situation, and he did great helping me make the best of it, and get the best deal could.
Joseph Lazar has always been helpful in communicating maintenance issues on my BMW. His knowledge in BMW is superb and the only advisor I deal with. Two thumbs up.
Francisco provided me excellent customer service!
Exceptional service from Jonathan: informative, attentive, patient (answered all of my questions and concerns - without rushing me), thorough in his review of the car. The best service rep yet.
Very professionaland great communications.
Carmella is an outstanding service advisor!
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