Service Center

Real Reviews From Verified Customers

David L.
4 out of 5
4/18/2026
The service provided by Troy and Arrowhead BMW was excellent. The problems and issues were well understood and were resolved to my satisfaction. I plan to continue having all services by Arrowhead BMW in the future on my 330.
Eric L.
5 out of 5
4/18/2026
Joe is an excellent Service Advisor who truly cares about his customers. A great advisor to work and deal with!
Gareth J.
5 out of 5
4/18/2026
Joe was amazing he answered all my questions, he made me feel very comfortable with the whole experience. Thank you joe!!
Harald P.
2 out of 5
4/18/2026
Very bad communication. I had to call in many times. Every time a different Service Advisor. Nobody called me ,to let me know...the car is ready. I had to call again. George helped me out. Excellent job. Level of professionalism in the maintenance sector was excellent.
90Th Group.
5 out of 5
4/18/2026
Thank you-great service!
Paul M.
5 out of 5
4/18/2026
Excellent service!
Sherry C.
5 out of 5
4/18/2026
Thank you for your kind attention to my car and any questions I had. It made this work go smoothly and easy.
Karen S.
5 out of 5
4/18/2026
Colin was very professional, friendly and extremely helpful in an extremely tough situation for us today. He is a valuable asset to your organization. He went above and beyond to get us taken care of during an extremely stressful day and helping me get my husband to the hospital on time. Thank you Colin
Juan G.
5 out of 5
4/18/2026
Matt is always great to work with.
Robert M.
5 out of 5
4/18/2026
Very pleasant and professional.
Thomas G.
5 out of 5
4/17/2026
Always excellent service!
**** O.
1 out of 5
4/17/2026
Josh was great but after spending $8,700 on service and repairs the tire monitor came on within 10 miles of your shop. I was told all functions were checked. Apparently almost all were checked!
Mark W.
5 out of 5
4/17/2026
Best service rep I have experienced
Richard S.
5 out of 5
4/17/2026
Colin was super helpful and I really appreciated the use of the loaner while my car was being repaired. Everything went well. Thank you.
Mirsad J.
5 out of 5
4/17/2026
Troy is professional and friendly.
Ken T.
5 out of 5
4/17/2026
John did an excellent job in of explaining various service options. The tech was excellent as well. The experience was professional and enjoyable. Thanks to team.
Drew C.
5 out of 5
4/17/2026
Everyone I dealt with was very friendly and responsive. Appreciate the great work on the vehicle!
Phyllis K.
5 out of 5
4/17/2026
Great experience
Rene B.
5 out of 5
4/17/2026
George did an excellent job for the second time with my vehicles and provided amazing customer service.
John M.
5 out of 5
4/17/2026
Great service, as always.

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