The service provided by Troy and Arrowhead BMW was excellent. The problems and issues were well understood and were resolved to my satisfaction. I plan to continue having all services by Arrowhead BMW in the future on my 330.
Joe is an excellent Service Advisor who truly cares about his customers. A great advisor to work and deal with!
Joe was amazing he answered all my questions, he made me feel very comfortable with the whole experience. Thank you joe!!
Very bad communication. I had to call in many times. Every time a different Service Advisor. Nobody called me ,to let me know...the car is ready. I had to call again. George helped me out.
Excellent job.
Level of professionalism in the maintenance sector was excellent.
Thank you for your kind attention to my car and any questions I had.
It made this work go smoothly and easy.
Colin was very professional, friendly and extremely helpful in an extremely tough situation for us today. He is a valuable asset to your organization. He went above and beyond to get us taken care of during an extremely stressful day and helping me get my husband to the hospital on time. Thank you Colin
Matt is always great to work with.
Very pleasant and professional.
Always excellent service!
Josh was great but after spending $8,700 on service and repairs the tire monitor came on within 10 miles of your shop. I was told all functions were checked. Apparently almost all were checked!
Best service rep I have experienced
Colin was super helpful and I really appreciated the use of the loaner while my car was being repaired. Everything went well. Thank you.
Troy is professional and friendly.
John did an excellent job in of explaining various service options. The tech was excellent as well. The experience was professional and enjoyable. Thanks to team.
Everyone I dealt with was very friendly and responsive. Appreciate the great work on the vehicle!
George did an excellent job for the second time with my vehicles and provided amazing customer service.
Great service, as always.
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