Steve is a great guy and did whatever he could to assist, no problem there. He got me a loaner car for the 2 weeks my car spent in your shop. What was supposed to be a simple fix turned out to be quite a debacle. Your technicians don't seem to be that qualified and knowledgeable. That's a pity for a BMW dealership with that kind of pricing. I believe I paid too much for what again was supposed to be an easy repair, just because your technicians were no good. After the fact, I think I should have done it myself and I would have saved $100's.
I appreciate his willingness to help me out while I was stranded with a dead battery. When I arrived at the dealership, he greeted me with a warm smile and went over the paperwork and answered my questions about the different batteries types. He was able to provide a discount and loaner car for additional work that needed to get done. JOB Well done ????
Troy thoroughly communicated updates for my service appointment and made today an excellent experience.
Super kind and great customer service!
Was very pleasant to work with Joseph as he was able to break down my options for any future task that need to be done. Everything was taken care of today in a timely matter.
Steve was very good at communicating every step on the progress of my vehicle repair
Frankie goes above and beyond to take care of customers. It seems to me that he needs more resources.
Was easy to work with and was good about status updates and schedule changes
Excellent service, professional & honest service rep. Thank you Shane!
Mike Abreu always makes coming to the dealership less stressful.. always takes care of my vehicle which keeps me coming back to get my vehicle serviced only here.
George was an excellent professional. I’ll be back again to see him. On a 1 to 10, he is 11.
Thanks
Joshua Childers went above and beyond, always answering my calls and text promptly, and making sure I was taken care of. My vehicle was ready when Joshua said it would be and there weren’t any surprises at the end when I picked up my vehicle. Thank to Joshua and the entire Arrowhead BMW team for taking care of my car!
Excellent service. Carmella always goes the extra mile. Thank you
Mike is the best. He provides great customer experience!
Excellent customer service!
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