Did not receive the video of the Safety Inspection which was purported to show two significant, high cost to repair defects requiring service. Contacted service writer, and he stated video was sent. Have not ben able to find it in emails. Authorized only one of the repairs of good faith, as I do not have visual proof of the other.
Otherwise, very satisfied with service experience.
Your team left a screw driver in the engine area and my hood open and bent..horrible
I’ve got some work to do on my credit and I’ll be back. Thank you for the solid effort - I appreciate you and your team.
George delivered an exceptional service experience - professional, transparent and genuinely attentive from start to finish. He communicates well, and kept me informed throughout a long process (I had a lot done). It’s rare to find this level of care and accountability. George sets a high bar. He’s the reason I came back to Arrowhead.
George was awesome I will be back for service at this location.
Always a great experience with Troy.
Jay is excellent. He was so helpful and accommodating
Josh was great and JT too. Would tell anyone I know using your services is the best. Thank you
Excellent job done my Mike, thank you
Francisco was super nice, friendly and softspoken. Super cool guy to talk to, and really let me know everything that was going on. 100/10 service. Give that man a bonus!
Joseph was amazing to work with. He ensured I was accommodated throughout the entire process. I appreciate your help Joe.
Extremely helpful and diligent. Great communication & very timely.
John are service writer was outstanding
Impeccable service and attention to detail.
Pleasure as always to work with Matt
Steve was very helpful throughout my whole service visit. I also appreciated the shop foreman coming for a ride with me to help diagnose my concerns. Well done guys!
Kindly and fast well done
Shane is a class act. He did a great job advising me on my service needs. Thank you, Shane!
Matt’s the man ???????? would definitely recommend to others
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