Roger was professional and very knowledgeable about what my car needed in explaining it me !!
Reyna was super friendly and efficient. Would definitely come back and hope to have her as my rep again. Thank you!
My experience with Connie was great. She was very helpful and very understanding.
He was a great service advisor! Amazing customer service!
Rogelio was extremely helpful
The entire process was very simple, smooth, and I felt appreciated as a customer. Honda of SB was kind enough to arrange UBER rides for drop off and pick up so I didn’t waste any time. It was a very nice experience.
Sweet, called promptly & informed about car
Bonnie was wonderful and very helpful.
No comments, it went great and Rogelio was very helpful
Thank you ! Have a great day.
Great service, very informative and helpful. Thanks!
Jason was exceptional. Very kind and attentive as was Louis.
We had our Acura serviced three weeks prior to our most recent appointment. At that time, the Multi point inspection said everything was good. Car then has serious issues within three weeks. My service rep, Jason, said “oh well, they must have missed it.”
Had we had the proper information, we wouldn’t have put 2,000 dollars into a car just to have an additional $2,500 bill 3 weeks later. The correct information would have changed our decision as to whether we were keeping it or buying a new car.
We have been quite loyal to Honda/Acura. I drove a 1995 Accord until 2010 when I purchased a new RDX (which also lasted 15 years). But this level of service has shown me that I will be finding a new auto dealer.
Bonnie is efficient and courteous. Always keeps me informed.
Bonnie provided excellent service
My email- A car a month old should not have a battery failure- Tyler explained it was rare and it was replaced! Service was excellent and prompt!
Luis Cerda did an exceptional job providing me with support, listening to my service needs, answering all of my questions, and arranging transport to the dealership. I had confidence that my car was in good hands with the service department with Luis as the point person for my car’s service needs.
Yes, Bonnie was excellent. Definitely a 10 out of 10.
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