Made a nine thirty appointment for an oil change and filter. The cost was supposed to be 7499 I made the appointment through an email sent for special services.They told me my oil change was gonna be a hundred and nine dollars. I insisted that they give me the 7499 rate.And then let them know that I would be waiting for the car thinking it should be an hour. After 3 hours, I decided to ask somebody about my vehicle.And they told me it was going up next but that the person who was going to be working on it was leaving for lunch meaning it would be at least another 2 hours.So I decided to take my car away very disappointed.
Very nice, helpful and professional.
Jason was kind & understanding. Lovely costumer service
Bonnie is very knowledgeable and provides excellent customer service.
As always, an excellent job in every way. Bonnie is the best service advisor (not sure of her title); probably the best one I’ve ever had since we started using SBHonda in 1993!
Reyna was very knowledgeable friendly.good service
Very much appreciate the service provided, and Jason was a pleasure to work with.
Great service and I'm fully satisfied.
Bonnie was FANTASTIC! Friendly, ultra-efficient and amazingly helpful!
Bonnie is wonderful. She is excellent at her job. She has been a great help to us and we are thankful.
Jason was amazing! He was so kind and truly went above and beyond. Thank you, Jason! This is the best experience I’ve had at the Honda service center.
I always look forward to my automobile check up with Bonnie. She is so well versed in what is needed at the visit and so friendly which makes the visit something to look forward to. Her employment over the past 10 years is a great accomplishment and you are fortunate to have her represent Honda. I always tell friends what a pleasant experience it is with customer service Sincerely Barbara C
Mr. Roger Rosales was very kind and attentive service adviser. I am very appreciative of the service he provided on my Honda.
Bonnie was very helpful and pleasant to talk to her.
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