Tyler has always been up front and collaborative whenever I've had to get my car serviced. He's taken great care of me as a customer and it's definitely why I'm still giving you my business
Tyler was a total professional and a pleasure to work with. You can’t get better than this gentleman.
Very professional, really helpful. I plan on having my Acura serviced again here soon! Always a pleasure to be helped by Reyna.
Bonnie is the best! Always a great experience working directly with her
Reyna was great! From the start to the end. She has superior customer service and I will definitely return and ask for her .. super friendly and I’m happy to have had such great customer service
Did a thorough diagnosis with no charge becasue nothing had to be done.
Jason was an excellent communicator and kept me informed about the status of my car. He was patient and answered all my questions. I felt confident that he would take good care of my car.
Luis was very professional and kind.
Tyler was courteous and knowledgeable. He was very helpful regarding our need to purchase a replacement tire.
You were supposed to check the brakes. Confirmed this when order was entered. Safety inspection report blank as to brakes.
I don’t appreciate being upsold on windshield wipers. I recall purchasing new set from Parts Department and these were installed comp (no labor) during a recent service appointment.
Tyler originally dealt with my wife, we live 80 miles away,have only one car all explained to Tyler. First deadline we got missed I had to call to find out, second deadline missed I had to call Tobin out, then technician brakes trans cooling line had to order parts another deadline missed.when car was finally ready had been parked outside had animal paw prints all over, greasy hand prints on the doors,and my settings for the settings for the seats, mirrors and radio had all been wiped out
Thank you for taking me in today when i called last minute to set appointment
Bonnie was awesome!!!! She was very helpful and to the point. I plan on taking my car to get serviced with her again in the near future!
As this was my first experience with Honda I was very pleased and impressed with how smoothly, quickly, and professionally everything was handled .. Bonnie was amazing, explained everything and answered all my questions. She’s a keeper and my go to! Tens across the board!
Bonnie is always professional and easy to talk to. I know I get the best service at SB Honda. This car is the second car we have purchased at SB Honda.
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