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Real Reviews From Verified Customers

Service Center Review Summary

5 star 299 reviews 73%
4 star 74 reviews 18%
3 star 11 reviews 3%
2 star 13 reviews 3%
1 star 15 reviews 4%
Review Us
Mike M.
5 out of 5
5/25/2025
Stephanie was awesome and Chad treated my vehicle as his own and provided great service. I will definitely recommend this shop.
Robert H.
1 out of 5
5/22/2025
My truck is not shifting right and will likely need to be brought back in for additional programming. I live in Dallas and will have to get with you sometime in June when I’m back in Big Spring.
Yvonne L.
5 out of 5
5/22/2025
Great and fast service.
William M.
5 out of 5
5/21/2025
Stephanie was clearly outstanding in setting up the work on our 2021 Ford Limited Expedition. From the local pickup time to the delivery time was fairly quick. Thank You Stephanie and Star Ford Team.
Leona D.
5 out of 5
5/17/2025
Y’all are the best! I have no complaints at all.
Omar A.
1 out of 5
5/17/2025
My windshield washer fluid wasn't topped off.
Kyle B.
5 out of 5
5/16/2025
She is always very professional and keeps me in the loop on what’s going on.
Rebecca A.
5 out of 5
5/14/2025
Kimbre,is amazing at her job.She goes above and beyond to take care of her customers.She greets you with a friendly smile.She is very knowledgeable on her job.She doesn’t treat you as a customer but as if your family.Makes my experience going to star ford amazing and top notch!!
Harlon P.
5 out of 5
5/13/2025
Kimbre is exceptionally good at handling business. Very rare these days and completely appreciated.
Donald S.
5 out of 5
5/10/2025
Service was timely....no negatives
Quanderrius K.
5 out of 5
5/8/2025
Kimbre needs a raise or bonus lol she’s a great person
John M.
5 out of 5
5/7/2025
Good job!
Jerry B.
1 out of 5
4/30/2025
Your employee got grease on my drivers side floor mat. They tried to clean it but it needs to be replaced.
Larry R.
5 out of 5
4/26/2025
He was good, and friendly.
Darcy B.
4 out of 5
4/25/2025
I like being able to talk to the service technician and he showing the filter that he changed.
Cornerstone Detention.
1 out of 5
4/23/2025
One of the issues with the door is still there. The door is still rubbing against the door frame.
Jesse B.
5 out of 5
4/23/2025
Exceptional,Kimbre was real helpful, She does a professional job,very satisfied.
Travis T.
4 out of 5
4/22/2025
I appreciate the excellent service I always receive from Star Ford. This is because of the great people that are key to this result. Kimber, Billy, and Chad know what they are doing and provide solutions to the customer’s needs. I truly feel valued when I come here and want to thank everyone who makes this possible!
Jimmy W.
5 out of 5
4/19/2025
Good service
William M.
5 out of 5
4/18/2025
Everything was Good, no complaints. Did a good job.

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