It was good working with Mick, Doug and Ernesto. I have not physically met Mick or Doug but they were responsive and worked timely to meet my needs. Ernesto is a delightful asset to your company. He has helped me over the months as the service department transitioned. Such a delight !
thank you for the vip treatment
Mr Wilder was very informative and efficient with my Maserati Ghibli
Thank you
Great service. Doug was great to work with. Thanks
Everything was perfect. Thank you
It’s a third time after serviced my Alfa in your location (St.Pete) that I didn’t receive any paper what was done. Every time the person who takes our keys promises us to send them by email never does. Very disappointing. We are still waiting for the paperwork
Doug was great! Very helpful and attentive
Excellent service and friendly atmosphere as always
Douglas delivered outstanding customer service, and I couldn't be more pleased. He is incredibly professional and solution-oriented. My visit today was a genuinely positive experience. Although I hadn't met him before, it's clear that he is a game changer for this business!
Outstanding service, thanks Mick! (Apologies if I misspelled)
My rating is based on Mick who picked up for James Berry who left the dealership abruptly and rightfully so because his follow up skills were atrocious. My car was with the dealership for three weeks for a simple repair.
Your service team need to keep the customer updated. You all had my vehicle for over a week with little to no communication until I requested the GM name and phone number. Also having more loaners available would be helpful. I was without a vehicle and then promised a rental from enterprise with no outcome. Communication is key. Thank you for your time.
Excellent service done. James went above and beyond what the service request was. Very satisfied.
Friendly and experienced service
Very satisfied
James was very helpful and attentive. He was a pleasure to work with.
Took very long to get the part and the tariffs did not commence yet so how is it going down the road to gets parts in the future if needed
Service manager was polite resourceful made sure to check on me and that I was comfortable during my wait time. I received a courtesy car wash and clean. Very grateful service was great.
Excellent customer service!!
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