Was not completely satisfied. The serviceman Doug was unprofessional and confrontational with me. I don’t think I should pay another diagnostic fee when my car immediately got the check engine light and was unable to start within 30 minutes of my alleged repair. His surliness and indifference to customer satisfaction should be brought to your attention. I was in the market for another Alfa Romeo. I won’t purchase one from your dealership after this unacceptable situation.
Thanks for the great service experience Doug!
Most frustrating dealership I have ever dealt with.
Unbelievable friendly staff top to bottom. Great job!
Easy process from scheduling to check out! Well done
Great service and appreciated the loaner car!!
Madalyn **** is wonderful! You are fortunate to have her in your service department.
I really appreciate the positive attention and professionalism exhibited from not only the service managers but also the Technicians as well.
Delmas G.
I have been trying to get someone to text me back all week! You broke my emblem when I was there and I have been trying to bring it in all week!!! Text me or call me so that you can fix my car! Very unhappy
I enjoy waiting in the sales area while my car is having it’s annual checkup.. I think it would beva nice touch if the sakesmen would come in and say hello and ask if customers woukd like water. It would be great if the TV was turned on.
The passenger side door knob failed and can’t get a hold of someone to fix
I am a fan of the Alfa brand. Madalyn has been a trusted familiar face and I am grateful to be able to work with her. Mick was friendly and very helpful.
Excellent service, very courteous. I appreciate the car detailing, very nice touch. I also enjoy visiting with Luke the dog. He loves playing with his ball and chasing it around the showroom!
Service was friendly and fast!! Great service team!!
Doug and Madeline were very knowledgeable and helpful in diagnosing and fixing my Stelvio issue.
I’d be looking to upgrade to a used black on black Lavante. Matty is amazing and the saving grace from what has been a disastrous customer service experience since she was away.
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