Maserati Alfa Romeo of St. Petersburg Auto Repair Service

Good job! Very professional!

I was disappointed when Sarasota closed and I had to go to St Pete for service. But now the trip is worth it. Madalyn is terrific. Responsive and she knows the cars.

Very good experience

Friendly and efficient, great customer service

Madalyn was terrific and was able to solve what another Maserati dealer and Maserati couldn’t. Look forward for the next survey to let Maserati know, if they read them, how I feel about there response to prior requests for help. If it wasn’t for your dealership and particularly Madalyn I would have lost all faith in Maserati.

Excellent service and assistance

Everything was great !

I’m so glad to see Alexis on your team. She is a breath of fresh air and very helpful and a communication is wonderful.

Horrendous, definitely won’t bring my car back or recommend this dealership. Still haven’t received my phone call from your advisor.

I may have touched the wrong response???? I am completely satisfied with the service done to our 2024 Tonale’ Madelyn is courteous, knowledgeable and professional and I appreciate the attention.

Always a pleasant experience.

Alexis was amazing coordinating my appt and pick up of my Alfa

My husband was very impressed with your facility along with your professional staff. Thank you very much.

Madalyn was great thank you!

Service Department staff (Madalyn, Seth, the other girl that answers the phones and schedules) are horrible. Purchased a vehicle in March and still have not been able to get on the schedule for the (we owe you) issues that the paint guy also needs to be in for. I requested Madalyn update my information in the system as it also has someone else’s information however only my phone number was updated, not the address and other customer’s personal information. Took my car in for a bunch of codes, issue turning the wheel all the way and smell of burning oil and was told I needed the battery replaced. I have been in contact with Alfa Romeo and they are denying this dealership as an authorized service location. I am still under a 5 year warranty. I’ve also been waiting a couple months to be called to have my recall issue resolved. Horrible over all experience with this dealership. Suzanne, Jorge and the other tall salesman are the only ones trying to go above and beyond to save face for this business.

Excellent service!

Service was great. No complaints. We were well taken care of. Thank you very much!

Excellent service and excellent people to work with.

The visit was made timely and convenient by the staff

Alexis was excellent.