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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Jennifer O.
2 out of 5
9/21/2022
The employees are great - very kind, respectful and friendly. What I’m unhappy about is the cost of the filters, especially the cabin filter. The price is obnoxious and I felt like I was being price-gouged. Although I went ahead with the filter replacement, in the future I will go elsewhere.
Urese A.
5 out of 5
9/21/2022
Mr. Mitchell Jones was very professional and kept me apprised to everything. I really appreciate that. He answered my questions and was very patient in explaining anything I wasn't sure about.
Franqui C.
3 out of 5
9/20/2022
No appt and your service advisor was able to squeeze me in due to an issue with the gas tank lid. Thank you!!
Kimberly P.
4 out of 5
9/20/2022
I was grateful they were able to fix my door handle I appreciate it very mich
Glenn A.
3 out of 5
9/20/2022
Poor service
Lisa S.
5 out of 5
9/18/2022
Very satisfied with my service.
Patrick T.
5 out of 5
9/18/2022
Great job
William G.
1 out of 5
9/17/2022
Part 2 of my oil consumption test was denied because my maintenance records included date, mileage, and type or service, but I was told that this information was not sufficient enough for maintenance records. I feel like International Kia is actively trying to do everything in their power to not honor the warranty on my car and are not interested in resolving my issue with an expensive car that I purchased from them.
Leroy J.
5 out of 5
9/17/2022
Great service
Mary L.
5 out of 5
9/17/2022
Bruno was great!
Chrysoula V.
4 out of 5
9/17/2022
The whole Kia service people were super rude and didn’t call us for updates.. I ahve called the manger to take care of this matter
Mario D.
1 out of 5
9/17/2022
It took to long for oil change even do i made an appointment.
Richard O.
2 out of 5
9/17/2022
When I make an appointment I expect timely service.
Theodore R.
5 out of 5
9/16/2022
Keep up the good work with professionalism and great service.
Veronica A.
5 out of 5
9/16/2022
Service person was knowledgeable and friendly.
Alec M.
5 out of 5
9/16/2022
Super quick service!
Ray R.
5 out of 5
9/16/2022
Very happy with the service, and Rebecca and staff were very cordial and kept me up to date on the work that was being done.
Harold J.
5 out of 5
9/15/2022
Ok
Mike K.
1 out of 5
9/15/2022
My tailgate won’t open since you performed the work on my shocks and recall replacement for trailer wiring.
Angela H.
2 out of 5
9/15/2022
You had my car for almost two weeks and all you came up with was a need 4 tires. I only needed two. You wouldn't listen when I was trying to explain it. My car is still making noise when I stop.

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