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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Peter K.
5 out of 5
3/30/2023
Mike has helped me a couple times now, and has top notch customer service skills.
Melissa L.
1 out of 5
3/30/2023
I had an appointment and still waited over 2 1/2 hours for an oil change and didn’t even get the car washed. Chad the manger is the reason why I continue to come back to the dealership for oil changes, however this was way too long.
Kraig D.
2 out of 5
3/30/2023
One might think it’s petty to say they aren’t satisfied because of a simple car wash not being done. But for me it means a lot because this is the second service where it wasn’t completed. I was asked during write il if I wanted an wash and I excepted. Where I think the issue was, is when I received the call to let me know service was done and a quick explanation of my multipoint inspection. I was not notified about wash I arrived for pick up went out to car and noticed. Went back in to be notified it was a shortage of porter’s and being understaffed. Getting that info before arriving would have been better.
Robert B.
5 out of 5
3/29/2023
Great Staff Great Service
Raymond D.
4 out of 5
3/29/2023
Bruno is the best!!
Danette S.
5 out of 5
3/28/2023
Professional courteous and quick. Completely satisfied.
Jill N.
5 out of 5
3/28/2023
Very cordial and attentive. Kept me informed throughout the time I was there
Michael G.
1 out of 5
3/28/2023
It would’ve been nice if we received a phone call that our vehicle was done. I wouldn’t have known it was done unless I just happened to check my email at 5pm! Apparently my vehicle was completed at 1 PM and then upon picking up my vehicle it was filthy and not even washed !
Lamoon G.
5 out of 5
3/27/2023
Very professional. Everyone very helpful
Michael M.
5 out of 5
3/26/2023
Mitchell greeted me right away and kept me informed of the progress. The work was done in a timely manner.
Jason G.
5 out of 5
3/26/2023
The service was quick and the staff was courteous.
James L.
5 out of 5
3/25/2023
Bruno and Rebecca are top notch. Rebecca is a main reason I do my service on both of my Kias at International.
Carla B.
5 out of 5
3/25/2023
My service writer Bruno Rengifo made the experience excellent
Steve M.
1 out of 5
3/25/2023
Over 3 hrs for what I had done! Look it up! And my headlights were turned off!
William S.
4 out of 5
3/25/2023
Bruno was totally fine , but you need to fix your system between on line orders and the people in the service department
Constantine D.
5 out of 5
3/25/2023
Michael Cooksey was helpful, courteous and efficient!
Ewa Z.
5 out of 5
3/24/2023
Bruno was knowledgeable and very pleasant to talk to.
Rene M.
5 out of 5
3/24/2023
Mitchell Jones was very professional and answered all my questions was very helpful and informative I appreciate it so much thank you.
Michael B.
1 out of 5
3/23/2023
My car had a courtesy battery check showing 31% of battery life left. I took it to my mechanic who sold me the DIEHARD battery and it has 96% battery life left. I think they are trying to sell me a battery. I didn't need, also they are claiming I need a left ball joint took to my mechanic again, on the rack he showed. Me Everything was tight no ball joint needed. I don't know what's going on at that facility.
Jason L.
5 out of 5
3/23/2023
Mitchell did a great job!!

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