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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Patricia V.
5 out of 5
4/11/2023
I was very happy with the customer service
Teri M.
5 out of 5
4/11/2023
Rebecca is the best and always makes sure that I am taken care of. Teri
Tracy G.
5 out of 5
4/11/2023
N/A
Caitlin T.
5 out of 5
4/11/2023
Micheal was very kind and helpful!
David M.
5 out of 5
4/11/2023
Michael was very courteous and professional. He answered all my questions. The car was done when he told me it would be. My expierence was very enjoyable. I would highly recommend Michael. And your service team
Brenda P.
4 out of 5
4/8/2023
This service was unexpectedly wonderful. I was not expecting to get everything that I received. Hi still have a smile on my face. Thanks. So whatever else I need to do most definitely I will.
Judy W.
5 out of 5
4/8/2023
Very satisfied
Richard M.
2 out of 5
4/8/2023
Oil change should not take 2.5 hours especially when you are sitting in the waiting area
Jordan Auto.
4 out of 5
4/8/2023
Rebecca was a huge help and by far the best service advisor I’ve ever met. I will only come back to this dealership due to her.
Justin B.
4 out of 5
4/8/2023
Mike’s a pro. He breeds customers.
Lee P.
5 out of 5
4/8/2023
Very pleasant and professional...free car wash..nice touch.
Brandi M.
5 out of 5
4/8/2023
Isabel was friendly and my experience was good, thanks.
Sonseeahray S.
5 out of 5
4/8/2023
Isabel was very professional and pleasant! She was a joy to deal with.
Mary A.
5 out of 5
4/8/2023
I was pleased with her periodic updates that help calm my nerves since I had to wait over 4 hours. Great job!
Kelly D.
5 out of 5
4/7/2023
Bruno was great! Thank you!
Norma L.
2 out of 5
4/7/2023
I was at the service center for around six hours, spent over a thousand dollars and was not allowed to get a loaner car. Furthermore, I had to cancel another appointment I had on this day. Isabel was great at keeping me updated and explaining specific questions. She was calm and cool with my frustration with the whole process.
Roger D.
4 out of 5
4/7/2023
It was a recall so I hoped they did great ????
Griselda A.
5 out of 5
4/7/2023
Excellent service very happy with my service and service representive
Robert M.
5 out of 5
4/6/2023
Great atmosphere very clean people are very polite very friendly answered all my questions very happy with the service I will be referring someone to the dealership
Michael N.
5 out of 5
4/5/2023
Exceptional is the word that comes to mind with Mitchell Jones. Explained everything completely and made my experiance knowldegable and friendly. Great customer service like him will keep me as a loyal customer of KIA

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