International KIA of Orland Auto Repair Service

Mike was very courteous and professional! Truly an quality customer experience! I will definitely ask for him I’m my next maintenance visit Thank you again Claudia C

Great Service Great Staff

Very helpful respectful. Does his job well.

Michael stayed in great communication with me through my whole process with updates and explain in detail what was wrong with my car to my understanding. Very friendly and easy to talk to. Gave great customer service, which makes it easier for me to always bring my car back to International Kia.

The young man was very attentive to my need. Mrs Shelia A

Attitude, Service, was great

They were very professional!

So A very good experience very professional and done in a reasonable time!!

Took to. Long

Kieth was very helpful and efficient in his dealing with me,he met me as I exited my vehicle after pulling in to the service building. He accurately told me how long int would take for my service ( software update, oil change and tire rotation. Kia provided a15%coupon and a car wash. Much appreciated

Steve was great, he kept me informed and was able to answer my questions. Keep up the great work!

He was courteous and very helpful. Answered all my concerns. An asset to your company.

Ismaeel was amazing but the service took entirely too long. 4 hours for an oil change is simply ridiculous. When I left I noticed that my oil change sticker wasn’t updated on my windshield, which has never happened so I’m hoping that today was just a one time thing.

Big thanks to Joey for the courteous and prompt service.

Very good. I give 1000 points

Very to Professional

wonderful guy to work with !! he is awesome at his job . thank u again for everything the car is always in good hands wi5h you guys

Professionalism

Very good customer service!

I came in today Friday, 10/6/23 for the Anti-Theft Software Upgrade. Now my remote start does not work. I’m EXTREMELY VERY upset with this matter because when I called and made my appointment to have this done, I told the girl that I have a separate fab (component) for my remote start and I asked the **** the phone if I would have any issues or anything when I have this done and she said NO. I brought my car in today and I told the guy that came to my car at services department and his name was Michael Cooksey that I have a separate Fab (component) for my remote start TWICE. He told me he didn’t hear me say this, I told him TWICE. When my car was done, Michael Cooksey and I went to my car to make sure there were no issues with my remote start and then to find out an alarm went off and my remote start didn’t work. So then I went and spoke to the manager of the service department, her name is Amanda Martinez and talked to her about the issue that I now have. She told me I shouldn’t of had any issues because this upgrade was suppose work with my remote. She gave me the number to call and talk to corporate which I did call today. I paid for a remote start and now I don’t have one and it’s going to be getting cold and winter is coming very soon and I’m **** out of luck now when I need it. That’s the purpose why I bought this remote start for my car from KIA. I feel I should be given a new remote start free before winter since I purchased one from KIA in the beginning. I’m very very disappointed, frustrated, angry and not happy at all.