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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1481 reviews 62%
4 star 447 reviews 19%
3 star 72 reviews 3%
2 star 189 reviews 8%
1 star 219 reviews 9%
Review Us
Patrick S.
2 out of 5
11/23/2023
Better customer service and update. Please do not call.
Justyna J.
5 out of 5
11/23/2023
Very quick service today!
Mike H.
2 out of 5
11/23/2023
I wasn’t expecting a 45 minute wait for a shuttle ride.
Loretta J.
5 out of 5
11/23/2023
Joey is a great help I appreciated everything he did for me
Chris B.
5 out of 5
11/22/2023
Kevin was great, very professional.
Christopher F.
4 out of 5
11/22/2023
The work was completed quicker than I thought it would have been. I was hesitant to take the vehicle on a long trip over the Thanksgivong holiday, but Joey put my fears/concerns to rest.
Karen C.
5 out of 5
11/22/2023
Curteous, helpful and patient! Thank You
Kimberly T.
5 out of 5
11/22/2023
Joey and the service was great!!
Nathan H.
5 out of 5
11/22/2023
Jackee has been amazing. Despite being busy, she ensures that my car is getting the proper service. Thank you for all your help and patience these last couple visits!
Bruce J.
4 out of 5
11/22/2023
Everyone was very helpful and I never felt pressured. I actually walked out with my car purchase feeling like we both won. I'll certainly be going back.
Alberto M.
5 out of 5
11/22/2023
Great service
Jeremiah B.
5 out of 5
11/22/2023
Steven was honestly nothing short of amazing. Iv'e never done any of these reviews I get sent after my many visits, but someone please get that man a raise. I want that experience every single time I visit Kia. Perfect.
Gloria O.
3 out of 5
11/21/2023
Ok
Noel G.
1 out of 5
11/21/2023
I called this morning 6 times.,6 times I got transferred 4 times on each call all ending in disconnection.
Cyndy W.
4 out of 5
11/21/2023
We had a wonderful experience. The staff is professional but friendly, kind, courteous and knowledgeable. Even though it was recalls we had done, they still treated us like first class. We will be back! Thank you!! Kevin was great and so was the lady that is in the desk next to him.
Melanie S.
2 out of 5
11/20/2023
My daughter was told that the wait was going to be one hour and half. My daughter and her som was there for over 2 hours. My daughter tried to make an appointment before she came to this location but couldn’t get through to anyone. Is there a direct number to service or not? She waited 15 minutes trying to get through to someone and kept getting hung up on. It was like a wild goose chase, she said.
Micheal V.
5 out of 5
11/20/2023
Great service by the entire team.
John B.
4 out of 5
11/18/2023
Steven broke down the process well and he was a great help. Very knowledgeable and showed a willingness to answer my questions.
Nneka H.
5 out of 5
11/18/2023
Joey was awesome. I appreciate his service
Mohammad A.
5 out of 5
11/18/2023
Keep up the great work

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