Noel is very professional. Listens to the customer and efficient in taking care of the car problems. Great customer service!
Jeff was super helpful and made sure I stayed informed on the service work and anything that needed to be done.
Not sure my comment went through. I am very disappointed in Toyota service I feel that you tried to scam me and charge me way too much money for the work that you offered to do. I took it to an outside person who charged me a third of what your estimate was. He did a fantastic job for a third of a cost take a look at yourselves
Jeffrey was totally professional and very knowledgeable of what had to be done. I was satisfied with the results.
I did NOT have the sticker that marked the next time I will need to bring my car for the next oil change. One goes to Toyota and pays top price expecting to get treated accordingly as a customer. And yet one leaves paying top price not being treated accordingly with factors missing or incomplete. NOT the proper standards I have received in the past. And still need that sticker to be applied to the top left side of the inside of my front car window to remind me when the next oil change is due. I feel like I was not treated like a paying customer deserves to be treated by a Toyota Car Dealership. I don't know if I will return again.
Service Advisor Noel was very helpful with my RAV4 being serviced.
Good customer service and friendly staff. Very satisfied with service
Noel Orozco is always very professional with us. He always resolves our concerns. He explains every time what the car needs and why it needs it. Thank you Toyota for having professional people working for you.
My father took my car to get serviced and waited nearly 5 hours. That is unacceptable.
Thank you for Robert your sales rep very great and professional employee you guys
He was professional, amicable, knowledgeable. There was a level of personable demeanor that I appreciated. Very approachable.
Thorough and professional
You returned my suv with a scratch on it and the interior was a mess
I like everyone who worked on my car
Aaron is great! He always takes good care of me
Robert seemed to be new. So I did not get any call about status. Otherwise he seems like a friendly person
Made my appt at 715 am didn’t get my car back till 1045 just for a smog check and rotate the tires and I was told I was going to get a gift card and never received it …..
Coordinator told me they had availability all day. Made an appointment. Was told it would take about an hour. Was waiting at the dealership for 2.5 hours. Did not receive any updates until I asked multiple times. Support person was gone for an extended period of time without being available or providing an update.
Shirley was great. Stop bothering me with texts. They are very annoying and they leave a bad with me towards Northridge Toyota.
Always excellent service!
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