Thank you for attending to my needs in such a timely manner and making Ime comfortable as I waited.
I shall tell my son and his new bride about you. They will soon purchase a
Second car
Anthony was outstanding. He went above and beyond expectations of a setvice manager. I truly appreciated his assista. Please thank him for me.
Service advisor made me wait for no reason. Unlike before.
The clear information about the status of my car needs, and great customer service
Great service I guive #10 on service
First of all I was told it was a 10k service now I get my car stating that it was a 1k service without a oil change which all cars have their oil change d The car wasn’t even washed and all it was done was something that could of been done on next service without causing hassles trying to loan a car to get to work Being a mechanic for 48 years I would like to know why the oil hasn’t been changed after the oil has been in the oil pan over a year and the grit from engine manufacturing being in the oil
I had to go back to Toyota because the glove compartment was left loose. Also today I waited around 4 hours to get my car back. My 5 service package expired today and they didn’t offer another service plan for me to purchase.
Happy with the fast service and for information of my vehicle.
JOE was very professional on every level, from talking to me about what services I needed for my 2022 tacoma, to ordering me a uber to my home and back to toyota. No problem's.Great service.
Northridge Toyota came through one more time...Special thanks to Heidi Buchanan...
Heidi was wonderful!!!! She was always available and knowledgeable. Thank you Heidi !!!!
No need to contact me. But stop trying to recommend insane amounts of service. I get that you're trying to increase your service revenue but recommending $900 in stuff when I came in for an oil change and tire rotation, take great care of my car, and have less than 40k miles is insane.
It’s expensive, but it’s the price you pay to maintain your car.
Heidi Buchanan is an excellent technician and helped me get everything settled. The only thing I wish that was covered was the small scratches on the bumper which I thought was covered under the plan I had.
Joe was extremely helpful and very nice.
I will be waiting for the survey
Joe **** was professional and friendly. Explained the service that was being done today. I’m satisfied with his customer service.
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