Glenn was amazing and super helpful
Terrible experience. I have a call into the manager.
I love the way Anthony take care of me today. He explained everything about it really helpful. Great customer service.
Love Glenn. He's the man. Keep up the great work!
On time check in
Kept informed about status of auto. Great customer service by Alejandro
I just want to say that I am incredibly disappointed in your team's work. You had my car for over three hours and did nothing, except charge me $200 for a diagnostic that was unnecessary and told me nothing.
Your team didn't even bother to look at the fact that the missing sensor was in the bumper. It took 10 minutes for an actual mechanic to fix it. I will have to find a better Toyota service provider.
Thank you so much for the great service you have provided to me,
They didn’t give any ride to back home and get ready late
Glenn's customer service is very good however the service people took a long time,about 2-3 hrs,to replace 1 tire. Also, this is the 2nd time that I went there to replace my tire but you guys dont have the stock tire replacement.
Glenn was excellent. He described all recommended and completed work very well.
I haven't even made the first payment, and I already had to replace the battery.
It took too long - four hours. Other than that everything was good. Thanks
Heidi Buchanan was so helpful today in explaining all the procedures that were done on my Tacoma truck today !!!! And no I don’t want to sell it !
Thank you to all the service personnel that helped me today !
Waited 4 hours for an oil change, never gotten it done. Jeffrey couldn’t even tell me how long is going to take. Then he went to his break, Alex went and got my car at 1:36pm, they still hadn’t touched it. Waste of 4 hours. Never coming back! Pathetic!
Excellent service by Robert!
When I asked the representative on the phone about how long it would be for the maintenance to be done. She said about an hour and a 1/2. In reality, it was closer to 3 and a 1/2.
I love Northridge Toyota and all the staff and techs.
Anthony was Great , Fast & Efficient with my vehicles service !
An excellent person; the manner and kindness with which he/she attended to me were extraordinary.
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