Glenn knowledgeable and very helpful
All went well, satisfied customer here.
Glenn didn’t keep to our scheduled appointment and I had to wait about 30mins before someone even checked me in. Even then it wasn’t Glenn and he had someone else check him in because he already had 2 cars waiting.
Jeffrey explained everything and also encouraged me to try the service plan again. Though I declined the service plan I was grateful for him maintaining my timelines. He not only texted but also called me as well to follow up, walk me through recommendations made by the mechanic, which I honored. He notified me when my car was ready and I was able to retrieve my vehicle within my timelines.
First of all, bad customer service.
4 hours for oil change and tire rotation, and the advisor couldn't even tell me that would be that long so I could be prepared with time, I let the manager in charge know about it and he couldn't even apologize for the inconvenience, just said that's what it is during Saturdays, what an answer for a customer.
Heidi is competent, courteous it represent the dealership well.
Anthony is always gracious and is very attentive. A good man to keep.Tk u Dominic
He helped get the job done efficiently and friendly
When I went to pick up my car made me wait for slmostb35 min to get my car
You guys you are so wonderful
You guys do wonderful service but please stop asking me if I want to trade in or sell you back my brand new car that I just bought from you - it’s irritating and insulting
Very professional service but a bit hard to get hold of him when I call
Dealing with Glenn from start to finish was ideal. He is a great representative of Northridge Toyota, personable and knowledgeable and the quality of service rendered there it was outstanding.
I will always request Jeff. No complaints whatsoever.
I was charged for a service that I didn't approve & then refused a refund
Jeff is always friendly and helpful
Good service friendly people very professional all in all a 10 out of 10 .
Glenn was exceptional and very accommodating. Thanks for your service on my vehicle.
Heidi was great like always. She treats me and my car like she cares
Noel was very courteous and kind. Very professional. He was able to help me with the problem with my rear-end camera. Thank you Noel.
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