Daniel did a great job explaining everything my servicing would include, and got my truck back much sooner than expected. A+
From the moment I was introduced to Alex, I was made to feel like I didn't know what I was talking about and that Alex was far smarter than I. Every question I had, Alex felt the need to be dismissive and make sure I understood my question was not an important question. This is the worst service visit I have ever had at Toyota of Santa Barbara. I do not feel like a valued customer. I was made to feel like a **** to Alex. I bought my Toyota at Toyota of SB and have always had it serviced there. After this experience, I'm looking for other service options, as I do not wish to be treated as a **** when I'm a customer.
Great services, I like very much
Professional and honest, easy to talk to
I'm satisfied with work with him
Pablo was quick, professional, and gave me excellent service.
George and his team were very effective in getting the job done.
Daniel was friendly, professional and very helpful with taking care of my car. I appreciated his help!
I had an appointment at 1pm and had a ride back home and the person to take my info with his iPad took a long time to take care of me and advise the service leader to come and talk to me. Please adjust your policy about the wait. The person with the iPad took care of another person while he was taking care of me.
Luis was very good at communication. I felt like I got updated regularly. Everything with the repair of my vehicle went very smoothly.
There was a brand new bolt on the floor of my truck when I got in it the next day. I don’t know if it was not put into the seat or if it was an extra or somebody forgot it or what. Please advise.
Great service! Quoted one hour to be done and was done after exactly one hour!!
Gab is fantastic! He helped me resolve a duplicate service agreement issue in addition to providing excellent servicing of my car!
I’m really happy with Rachel’s help. Not happy with Toyota. They couldn’t fix my break issue .
I have already contacted Jaime with my concerns.
Very good service. He was professional and caring.
Everything went great
Communication was great
Super hospitable and transparent with all the details of the service. The car drives better than ever. Thank you!
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