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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4050 reviews 68%
4 star 1193 reviews 20%
3 star 132 reviews 2%
2 star 333 reviews 6%
1 star 230 reviews 4%
Review Us
Donald M.
2 out of 5
10/28/2025
You guys are constantly late, even after he told me to come pick up the car, it was another half hour......
Christine G.
5 out of 5
10/28/2025
Today was great!
Cecile C.
5 out of 5
10/28/2025
Pablo Is a very pleasant, knowledgeable, and helpful person. He definitely went the extra mile. I was highly pleased with our interaction, and service received. Thanks! Cecile
Roan I.
5 out of 5
10/28/2025
Tod is the best! I know my car is always in good hands whenever he helps me.
Rusty D.
5 out of 5
10/28/2025
Thanks for taking care of my truck. I appreciate your go getter attitude. Thanks again!
Lina S.
5 out of 5
10/28/2025
Awesome job
Ana T.
5 out of 5
10/27/2025
Alejandro in the auto service area has been very helpful. He works extraordinary in the area of costumer service.
Ray G.
5 out of 5
10/26/2025
Luis answered all my questions and the service on my Nissan was completed on time and successfully. Luis is a nice young man and did a very good job supervising the servicing my Nissan.
Joshua D.
2 out of 5
10/26/2025
My experience with Toyota of Santa Barbara has been unacceptable. Three thermostat replacements before a GM stepped in, ignored requests for an extended warranty, and misled me about a Certified Pre-Owned guarantee. Unresponsive staff, poor training, and zero accountability until I posted a bad review. This dealership cares more about profit than people—and my experience proves why they have a bad name.
Susan S.
5 out of 5
10/26/2025
Rick was very easy to work with… communicates well, and kept me apprised of the work that needed to be performed on my vehicle.
Eileen R.
5 out of 5
10/26/2025
Jorge was kind, thorough, and honest!
Bernard S.
5 out of 5
10/25/2025
Great service!
Greg H.
5 out of 5
10/25/2025
Excellent service.
Kristina W.
4 out of 5
10/25/2025
Love the texting communication
Susan P.
4 out of 5
10/25/2025
Tod was great and I'll request him next time!
Naomi B.
5 out of 5
10/24/2025
Thank you
Rebecca B.
5 out of 5
10/24/2025
I appreciate very much all that Todd did, and all the prompt and helpful communication!
Haide B.
5 out of 5
10/24/2025
Thank you very much for checking my car so fast.
Brenda M.
2 out of 5
10/24/2025
Very knowledgeable about the question I asked.
Tod S.
5 out of 5
10/24/2025
Awesome service

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