Service Center

Real Reviews From Verified Customers

Bill B.
4 out of 5
2/24/2026
Tod was great. Kept me up to date with additional work needed and had the vehicle ready in a timely matter.
Dana O.
4 out of 5
2/23/2026
Sorry for the mix up, you have a good crew!
Liqiang H.
4 out of 5
2/22/2026
Melody is very helpful! I learnt many good suggestions and tips!
Rueben C.
5 out of 5
2/22/2026
Muchas gracias por la atencion prestige con rapides y un trabajo bien hecho gracias
Hope A.
3 out of 5
2/22/2026
My tire pressure light is still on
Robert A.
2 out of 5
2/22/2026
Rick was great. I’m disappointed with the window seal on the drivers side of my 2023 tundra. The window rattles almost every day twice day in my ear and I would appreciate a new window seal. I have brought this issue up every visit to Santa Barbara Toyota since the first 5000 mile check. Other dealerships take care of their customers for this same issue. See this YouTube video here - https://youtu.be/vki4c-oqB_8 I already purchased the other seals on the door and this was improvement to wind noise but didn’t fix the rattle. I am not a satisfied customer. Thank you, Robert A
Julia O.
5 out of 5
2/21/2026
Tod was so friendly and knowledgeable. Made the process quick and seamless!
Brian C.
5 out of 5
2/21/2026
Rick was very professional and timely in my service. Would love to work with him again!
Jose Q.
4 out of 5
2/21/2026
He went above and beyond to help me with my concerns on my vehicle and figured out everything wrong with. Did a great job
Stephanie J.
5 out of 5
2/20/2026
I am genuinely delighted by the impeccable service this team provided! From top to bottom, beginning to end, it was such a great experience across the board. Alex was a dream and the notifications are so advanced and clarifying. Not a shred of guesswork????????⭐️⭐️⭐️⭐️⭐️. I recommend them HIGHLY. Great job, and I want to thank each team member for bringing it all together for me.????With Gratitude, Stephanie J
Irene R.
5 out of 5
2/20/2026
Very good
Everett L.
2 out of 5
2/19/2026
Mostly fine, but the price you quoted ($1200) for a spark plug change was an obvious ripoff. Even really good plugs are only about $20 each, and a single competent mechanic should easily be able to do the job in 2 hours, including removal and reinstallation of the intake manifold. I am not going to pay $500/hr for labor.
Edward O.
5 out of 5
2/19/2026
Exelent service
Nadine P.
5 out of 5
2/19/2026
Rachel was very helpful & professional. Excellent service.
Madeleine F.
4 out of 5
2/19/2026
I really enjoyed working with Todd. His communications were excellent. Despite being a difficult situation with the weather and customers anxious to get their vehicles checked in it was very smooth. The car brakes seem great
Frank E.
5 out of 5
2/18/2026
Excellent, fast, courteous service.
Joseph V.
5 out of 5
2/18/2026
no
Ruben C.
4 out of 5
2/18/2026
Exelente servicio muy amables 100/ recomendable
Rene R.
5 out of 5
2/18/2026
George and the the crew were great.
James G.
5 out of 5
2/17/2026
Thanks for the great service

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