Rob is a great guy to work with. I hope you appreciate him.
I approved replacement of 3 tires like-for-like, and they put 4 new tires on the truck that were not the same and not what I approved. Including disposing of a brand new tire that I purchased two weeks ago. Very frustrating. In addition to the week plus that the shop has had my work truck, I still do not have my truck. Strongly considering not returning to this dealer for servicing my truck. Untrustworthy between the advisor and the mechanic, they do not work in the best interest of the customer.
Pablo was very friendly and took care of my issue promptly
Every thing went well. It got done earlier than I expected. John
Todd was so awesome! It’s rare but how it should be .. to be warm, present, caring, not pushy. Todd went the extra mile to give world-class customer service. Thank you!
Rick did a great job! He was also able to answer all my questions. The amount of time to service my vehicle seemed reasonable. Everything went smoothly and my car runs great.
Alex Chen was friendly and helpful. I enjoyed working with him.
Thank you for your services.
Such an easy and painless experience getting the truck serviced. Thank you!
Tod Serverson had excellent communication at every step of the process, and followed up any questions or concerns. Mechanic Tin Landis performed excellent work, and I'm very pleased with his expertise and thoroughness. Thank you both for your professionalism.
Tod is a really helpful service guy. He listens carefully to understand your problems and then fixes them! I couldn’t be more pleased. 5/5 rating. ????????????
In the past, I have not been happy with the service at Santa Barbara Toyota. However, I have to say that Pablo far exceeded anything I’ve had in the past and he is fantastic. Thank you very much. I will be back soon for the annual maintenance and will ask for him specifically.
Alex was, as usual, very thorough, honest and courteous.
Tod is great. I appreciated his work and he was very kind. I would recommend Toyota Santa Barbara because of him
Rachel was just great! Thanks!
Very efficient, timely,friendly and good service.
No thanks. Don’t send it.
Tod was excellent. Great communication and clarity regarding what to expect and when. We appreciated working with him.
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