Bev Smith Toyota Auto Repair Service

Today I had an appointment for oil change and tire rotation. I asked them while they were rotating my tires to ck my driver's side front, it creaks when you go over a speed bump. Went next door for lunch came back 2 hours later my car is still sitting. I went inside and asked my advisor if they worked on my car yet ? In front of the service manager he said" This is not like a doctor's office your appointment is just an around time, we get to it when we can." I asked for my car back and told them I was giving them a second chance. I had a Toyota Corolla Cross with 3000 miles that I took there for service because it was whining and the fast you went the louder it went they brushed it off as nothing. Following week on the hwy with my husband with cancer and two children guess what CVT burned out. Southern 441 Toyota was able to replace it and Bev Smith lost out on a $12,000.00 under warranty repair. I wanted to give Bev Smith one more chance. I opted out of anyone giving me an quote to trade in my car but they still called twice after I said NO. A pretty new building means nothing, when the service dept still ****

Good work as expected from Toyota

Very satisfied with Toris customer service support

Natoriea Lundy did a great job, especially with how busy it was today for the service department

Very professional, very friendly i was totally satisfied

Tori is very great at providing quality service. Every time I go to service my car I go to service with her as my advisor. I recommend to keep her on the team. No complaints.

Tyler is wonderful to work with. He is knowledgeable and patient. He's extremely respectful and I am completely comfortable with him and my vehicle.

Nicely done, Heaven was amazing

Kim does a great job—thank you Kim!!

Very much very professional

Very kind and knowledgeable about what mechanics said I needed AND most importantly didn’t harass me into buying anything this time he kindly set up appointment for me in June to have all the recommended work completed.

I was impressed and admired Alyssa's professionalism. Thank you.

Was my first time at the dealer and I felt and treated as if I was an old customer. Richard took care of me since the first phone call and immediately solved my worries about the maintenance of my car. A complete gentleman the way he treat customers. And Maria who received my vehicle for service was very kind.So now you can count me as a new customer who was very pleased by your service.Thank you!

very good services

It was great

No thank you I am not not in a position to purchase a new car.

Awesome job by all

Tori is great!

Exelente persona muy amable

Tori is always the best