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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5813 reviews 65%
4 star 1946 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Michael B.
5 out of 5
4/3/2026
It was a long but everyone at Bev Smith Toyota was helpful and kind. Thank you all.????
Greg D.
5 out of 5
4/3/2026
Was great
Sarah King.
1 out of 5
4/3/2026
I was really shocked with everything that went on from my arrival time to my departure. This was my time there and will be my last.
Crystal E.
5 out of 5
4/3/2026
Excellent rep and service....makes it easy to understand my vehicle needs. Always gas a welcoming smile!
James M.
5 out of 5
4/2/2026
It's always a pleasure visiting Bev Smith. Kim my service advisor always happily greets me and I am in and out without any delay. Allison always greets us with a happy smile and makes sure we are being taken care of. By the way, place looks great with the new building and a wonderful coffee and snack section. LOVE THIS PLACE. ❤️ JIM MEADE
Margaret B.
4 out of 5
4/1/2026
Thank you Kim. When I called in the morning and told her my problem,she said she would talk with service and 10 minutes later she texted me. I was there by 11:30 and issue was completed by 1:00. Kim is a great service advisor and service dept is so dependable.
Rosemarie C.
5 out of 5
4/1/2026
Kim was great, kept me informed about the progress of the service.
Lyle S.
3 out of 5
4/1/2026
oil change and tire alignment, so far I'm satisfied.
Enrique S.
5 out of 5
4/1/2026
Heaven Flores is a wonderful representative of Bev Smith Toyota explains everything clearly it’s a pleasure dealing with her. She’s a total professional!
Marcia G.
4 out of 5
4/1/2026
Kim is the best service advisor at Bev Smith Toyota. I will always get my service done at this dealership as long as Kim Vest is working here.
Richard B.
5 out of 5
4/1/2026
Tyler came through once again! Awesomest service manager ever!
Dianne R.
5 out of 5
3/31/2026
Thank you
Kenneth R.
5 out of 5
3/31/2026
AWESOME TEAM! KEEPUP THE GOOD WORK!!!
Kevin R.
5 out of 5
3/31/2026
Heaven is such a wonderful person. She is so friendly and helpful and knowledgeable when it comes to my car. She is very honest and I love her being my go to person when I need service for my Toyota. She is awesome.
Stacie L.
4 out of 5
3/29/2026
Heaven helped me with making sure that I was able to use my service plan for the services that were provided yesterday. I paid a lot of money at the time I purchased my vehicle to include a service plan that would suit my needs. Heaven took the time needed to assist me with my needs and I appreciate that. Thank you.
Ann G.
4 out of 5
3/28/2026
Ken who I leased my car with and young man I think Mclay was able to show me how to get maps to show up on dash and made a Vidio for me to look at if I have a problem. These two are worth their wait in gold.
Judy G.
1 out of 5
3/28/2026
Years ago I bought two new car tires was around $700. The one tire went flat because the inner tube was faulty and it ripped when my husband took the car in he was told well it wasn’t your fault. It was a faulty tire and you won’t be charged today. They charged him I think around $270 for a new tire. I think that’s terrible when I bought that tire. I didn’t know it was only gonna last two years. I really felt ripped off.
Kessner P.
4 out of 5
3/28/2026
Just not with the price for oil change
Linda M.
5 out of 5
3/28/2026
The service was great ???? thank you for taking care of my Rav4
Jim C.
5 out of 5
3/27/2026
Tyler Johnson is very knowledgeable and helpful. I enjoy working with him to keep my 4Runner in pristine condition.

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