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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5889 reviews 65%
4 star 1985 reviews 22%
3 star 241 reviews 3%
2 star 463 reviews 5%
1 star 449 reviews 5%
Review Us
Athena N.
5 out of 5
7/3/2026
Great service
Amado F.
5 out of 5
7/3/2026
10/10
Carla R.
5 out of 5
7/3/2026
Excellent
Emily G.
5 out of 5
7/3/2026
The service department is the best! incredible customer care from everyone in the dealership-The definition of service with a smile!!
James S.
4 out of 5
7/3/2026
Very good service in and out. Politeness was on point. Car came back cleaned.
Danette W.
4 out of 5
7/3/2026
Lenny did not waste any time. He was very patient with my questions and math, I was grateful. He took great care of me, and I got everything I needed to be safe. Excellent customer service, and a pleasure to work with. Thanx Lenny!!!
Gerald P.
2 out of 5
7/2/2026
I would like to know why this place makes people waste so much time and money like that The service is very poor and no quality at all
William M.
5 out of 5
7/2/2026
The staff was friendly, helpful, and completed my maintenance request in a timely manner.
Rebecca A.
2 out of 5
7/1/2026
I came in for an oil change tire rotation/balanced and check up and everything was lovely as far as the reports went - when I left the steering shook and car pulls to the right. Everyone was lovely I called in and I’m taking back tomorrow to have them check out what’s happening. It didn’t not have any issues prior too. I called Tori and she was so kind and said bring in tomorrow morning to check it out.
Heather Y.
5 out of 5
6/30/2026
Richard is awesome! He always takes great care of me and makes everything so easy. He's professional, friendly, and always goes above and beyond. I really appreciate everything he does!
Maureen E.
4 out of 5
6/30/2026
I am impressed with the service dept & how quick they get my car done. I have never waited there very long & I appreciate that. Tyler is very professional & keeps me updated.
Melanie L.
4 out of 5
6/30/2026
Absolutely love when Heaven is on my file and takes great care of “the bootlegger” truck
John D.
5 out of 5
6/30/2026
Everything was great
Jonathan G.
5 out of 5
6/30/2026
Everything was great. Thank you.
Theresa S.
5 out of 5
6/29/2026
Kim is awesome. Service is always excellent.
Ivelisse Viera.
5 out of 5
6/27/2026
Tori was amazing and very professional! I'm always pleased with her attentiveness to detail.
Leon P.
2 out of 5
6/27/2026
I will contact corporate. I been. Having problems since i bought this car with performance. You have record. I was told today that the throttle body was dirty. Why i wasn't i told that in previous service visit.Its still performing the same way since i paid almost 400. Not happy at all. Im tired of being told that nothing was wrong with this car in previous visits.
Jockens B.
4 out of 5
6/27/2026
Tori is the best
Toni R.
5 out of 5
6/27/2026
Yes, Tyler was very helpful getting my car in good working order.
Jackie G.
5 out of 5
6/27/2026
My service advisor,Torx was outstanding, efficient, professional, kept me informed of progress with excellent explanations of issues, repairs, and costs. I highly recommend Bev smith Toyota for all my automotive needs and maintenance, and Torx for advisor. Superior service as always!!! Jackie G

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