Service Center

Real Reviews From Verified Customers

Lawrence C.
4 out of 5
3/12/2026
Service was performed as expected. Heaven is a trusted service advisor.
Junior P.
5 out of 5
3/12/2026
Good job
Carmen R.
5 out of 5
3/12/2026
Excelent service and Allison thank you so much for your assistance in helping my hubby G and the goodies
Francis M.
5 out of 5
3/12/2026
Good service. Nice waiting accomodations.
Linda M.
4 out of 5
3/12/2026
please no survey
Kayla Marie.
4 out of 5
3/11/2026
Tori was wonderful i give her fine stars
Alicia M.
4 out of 5
3/11/2026
I was expedited under the circumstances of having THOUGHT I had an appointment, and Lenny was a good listener and communicated with me very thoughtfully and thoroughly.
George S.
4 out of 5
3/11/2026
Ozzie was very helpful, informative and professional. Other than the air conditioner not being covered by warranty, we were very happy with Toyota.
Elmer F.
5 out of 5
3/11/2026
Tori always explains what’s recommended and needed every visit. I feel confident with her recommendations! We’re in and out when promised. Thanks Tori!
Jansynn R.
1 out of 5
3/10/2026
Attempting to upsell me on things i don’t need. Getting told it would’ve 65$ but then there’s extra charges on there. I purchased my tires from you and didn’t realize realignment wouldn’t be free. I will be going to a wholesaler next time. Additionally, workers calling me immediately to try to get me to sell my car and buy another. Im irritated with the way the company has treated me. I have always had no issue at Adam’s Toyota in Kansas City and would not recommend Bev smith to anyone.
Dale S.
5 out of 5
3/10/2026
Thank you for servicing me car today. Your Customer Relations Manager helped by getting me out as quick as possible...
Dennis Y.
5 out of 5
3/9/2026
Fast, thorough, fair price
Ryan C.
5 out of 5
3/9/2026
Tori is an awesome person. She gets it done and is very kind while doing so. She’s efficient and excellent!
Karen M.
5 out of 5
3/7/2026
Tori Lundy is the reason I continue to service my vehicle at Bev Smith. Tori is extremely knowledgeable and helpful. I trust her guidance without question. She never disappoints.
Margaret B.
5 out of 5
3/7/2026
Always welcomed by staff. Have spoken to Tyler and Kim many times. They are very helpful and always give me good advice when I question situations.
Tammy P.
5 out of 5
3/7/2026
Kim is great. So patient and trustworthy. She really cares about her customers. She is very knowledgeable about the vehicles. She is an excellent asset to the business.
Sara T.
5 out of 5
3/7/2026
Tyler is the best, always helpful and trustworthy
Travis H.
4 out of 5
3/7/2026
Tyler is great. The hassle of the text blitz from the sales team is enough to make me want to drive to west palm and stop dealing with this place. Just because I choose factory certified technicians does not mean I deserve to harassed by a group of fools. I bought Toyota because it lasts. Not because it is disposable. I enjoy Tyler and his personal style. He is always professional and customer focused. He shows care and concern for his clients and makes honest and sound recommendations. He is the only person at the dealership that I trust. Consider that and give him a raise.
Alberto S.
5 out of 5
3/7/2026
Thank you Kim for going above and beyond as always.
Calvin K.
4 out of 5
3/7/2026
Tori is the best! I've had her for 2 services to my truck, and if I could request that she be my service provider each time, I would be a happy camper.

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