Service Center

Real Reviews From Verified Customers

Christopher A.
1 out of 5
3/19/2026
Brought my 2025 tundra in for service which included an oil change and brought it home and have oil leaking out of the truck on my driveway now I have to make another trip back for them to correct whatever they didn’t do right
Patrica J.
5 out of 5
3/19/2026
Good job.
Richard H.
5 out of 5
3/18/2026
All good
Nils T.
4 out of 5
3/18/2026
Kim and the technician were very helpful today with my visit.They offered sound advice and quality service on my Camry. I will return for future maintenance. Nils
Pat S.
1 out of 5
3/18/2026
I was there for around 2 1/2 hours for a scheduled 1:00 PM Oil Change and to check the Front Passenger Fog Light being out. The Fog Light was reported being the Bulb again that I recall was replaced back in 2024 by the Buckeye Toyota dealership in Lancaster, Ohio for under $20.00 Parts and wasn't charged for Labor. Toyota's electronic Vehicle records should indicate this. I was charged $98.94 Parts ($38.99) and Labor ($59.95) to replace the Fog Light Bulb that I assume was an easy diagnoses and replacement.
Patti F.
5 out of 5
3/17/2026
She was great Thank you very much
Jose B.
5 out of 5
3/16/2026
Very Good
Bray S.
5 out of 5
3/16/2026
N/a
Kristina R.
5 out of 5
3/16/2026
Tori was amazing and super kind! The quality of service I received was great.
Dennis Y.
5 out of 5
3/16/2026
Absolutely
John C.
5 out of 5
3/16/2026
Tyler is a great asset to your company, always pleasant and courteous.
Lizette A.
4 out of 5
3/15/2026
"I recently had my vehicle serviced at Bev Smith, and I wanted to give a huge shout-out to Natoriea .She made the entire process seamless, kept me updated every step of the way, and was incredibly professional. It’s rare to find such great service these days—I’ll definitely be back because of her!"
Dignora N.
4 out of 5
3/15/2026
My experience with Ben Smith Toyota was wonderful on Saturday. I couldn’t have better service. Thank you.
Tammie W.
3 out of 5
3/15/2026
I was happy with the people and service the only frustrating thing was having to wait 30 min to bring my car around after service was completed and i had checked out.
Sharon H.
5 out of 5
3/15/2026
Heaven always greets me with a smile and is always professional and she is an asset to Bev Smith Toyota!
Ian A.
4 out of 5
3/14/2026
I must say this is the best Toyota dealer I have walk into the service is the best i ever came to
Ronald D.
4 out of 5
3/14/2026
Easy sign in. Friendly staff Good services
Yosiel R.
5 out of 5
3/14/2026
Natoriea Lundy is very professional and has a lot of communication skills She is the number 1 ????
Lindsey L.
5 out of 5
3/13/2026
Tori is the absolute best!! Always smiling and takes time to know her clients!!!
Edward P.
3 out of 5
3/13/2026
Only problem, my dashboard Completely different then when got there! I will have to actually look at owners manual to get it back to where it was! And can't set EV it was always on before! BEV Smith Is OUR DEALER!!!!

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