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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5815 reviews 65%
4 star 1946 reviews 22%
3 star 241 reviews 3%
2 star 453 reviews 5%
1 star 447 reviews 5%
Review Us
Jennifer P.
5 out of 5
2/5/2026
Everyone is very nice and helpful. Especially Alyssa, she’s Wonderful.
Cindy S.
5 out of 5
2/5/2026
Kim is the best! Knowledgeable, friendly and professional. I always come away feeling like a valued customer.
Nancy K.
5 out of 5
2/5/2026
Heaven lives up to Her name. She’s a great customer service representative.
Schmidt A.
5 out of 5
2/4/2026
Thanks for the good work I appreciated it.
Betty F.
5 out of 5
2/4/2026
Great service!!!
Marla B.
3 out of 5
2/4/2026
Please turn down the music in the showroom/waiting area!!! Miserable!!
John B.
4 out of 5
2/4/2026
Kim was very helpful with getting me in for my service on such short notice. See is always helpful and keeps me up to date on any and all issues that I may need in the future. Sal was very helpful with showing me his inspection video. That was something that I have never seen before.
Sandra L.
3 out of 5
2/3/2026
The service was great. But I had some of the checks I was sent by Toyota and was told I could get floor mats with them but the parts department would not utilize them. So why was I sent them if you wouldn’t honor them?
Geoffrey P.
2 out of 5
2/1/2026
The workmanship is great as always, but some reason the last couple of times an oil change and tire rotation has taken 3 or more hours to complete. It wasn’t always like that, your service rep has aways been very professional and helpful.hopefully this will help you find the disconnect. Thank you!
Amaury M.
5 out of 5
2/1/2026
Excelente servicio
Diane M.
5 out of 5
1/31/2026
Kim is the best she’s always taken care of my vehicle I trust her and that right there is everything Can’t say enough about how well she does her job
William W.
5 out of 5
1/31/2026
Kim always makes the service great
Paula F.
5 out of 5
1/30/2026
Great
Nancy W.
1 out of 5
1/30/2026
Told a technician leave my cabin filter and my engine filter alone. I just replaced them yesterday. I spent $73 and did it myself yet they did them filmed them taking them out looking at them saying they were dirty. Please listen to what your customer asked for. I asked him to rotate the tires which I did not do it which right now it doesn't matter because Alicia and I talked about the tires and we are buying some and we will be having to put on tomorrow
Anthony G.
3 out of 5
1/30/2026
Very satisfying I can’t say anything bad I was in and out of the dealership In about hour and a half Thank you
Jonathan R.
5 out of 5
1/30/2026
The Service Advisor was Truly Amazing!
Christian B.
5 out of 5
1/30/2026
Lenny did a great job
Dean G.
3 out of 5
1/29/2026
Good service from the tech. He fixed the issue and test drove my car and checked the car after test drive and made me confident that my issue is finally fixed
Micheal J.
4 out of 5
1/29/2026
Tyler listens to concerns and takes appropriate action in ensuring concerns are taken care of. I only have tyler as my service advisor and drive 20 minutes when i live a half mile from vero toyota but they are horrible.
Elieen F.
5 out of 5
1/29/2026
It’s always a pleasure to deal with Heaven!

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