Service Center

Real Reviews From Verified Customers

Dana T.
5 out of 5
6/1/2024
Great service!
Bradford S.
4 out of 5
6/1/2024
Tyler is the best ever
Naomi Mitchell.
5 out of 5
6/1/2024
Erika was very knowledgeable, kind, and took care of all the issues I brought my car in for. Thank you!
John D.
4 out of 5
6/1/2024
Jamina is amazing! I will request her everytime.
Barbara S.
5 out of 5
6/1/2024
Tyler is very thorough and very kind. The service was excellent. The explanations of what needed to be done were excellent. I will recommend to others. The service is one of the main reasons to purchase a Toyota from Bev Smith. Thank you very much
David B.
4 out of 5
6/1/2024
I sold my Honda Ridgeline because of Cogman‘s service department. And coming to Bev Smith service department both times has been a pleasure.
Linda W.
5 out of 5
5/31/2024
I schedule my servuce appointments with Kim. She is very knowledgeable and always answers ny questions. Kim is an asset to your service team.
Brett O.
4 out of 5
5/31/2024
Tori is the Best!!!
Lisa S.
4 out of 5
5/31/2024
Excellent service.. can’t wait for the day lace to come together! The waiting room is fine though. Water, tv snacks. Very nice temperature. Thank you
Michael C.
5 out of 5
5/31/2024
She was great!
Douglas A.
4 out of 5
5/31/2024
I was tremendous but wish this was done when oil changed
Sharon S.
2 out of 5
5/31/2024
Left a review online A HUGE NO to the service dept. 3 strikes I am done. Today my car started making this horrible whinning noise while you are in motion, even lounder at take off and when you come to a stop. Not while you are stopped. I called and they got me in same day. The noise is so loud I thought it was the older car next to mine but it wasn't. I have a 23 cross with 13,000 miles and it didn't make this noise yesterday. I sat outside for 1 n 1/2 hours and never seen my car drive pass me but they claimed 3 people drove it and no one could hear it. I asked if the mechanic could ride with me around the parking lot, you hear it as soon as you take off. The mechanic said it's against policy for me to drive him 5 seconds around the parking lot. The car salesman can sit in the passenger seat and do test drives. I took my keys and I am DONE. My car whined all the way home. Their excuse is if there's no codes there's nothing wrong. Very untrue. That's what you call a bad service center not every problem has a light. Horrible customer service. I will either pass by and go to Vero or go to Stuart. I will never waste my time her again. ???? done..... Bye bye Bev Smith I have been a customer for over 20 years. No more Bev Smith= BS
Patsy C.
4 out of 5
5/31/2024
Anthony is a very helpful person and knows what is going on with vehicles and he is a good guy. Don’t lose him!
Gary M.
2 out of 5
5/31/2024
The service advisor did not address one of the problems that I asked her to. 2 and a 1/2 hours is much much too long for a simple oil change when we had an appointment.
Loistine P.
5 out of 5
5/31/2024
Very good
Edward M.
5 out of 5
5/31/2024
Kim was very nice and got my service done quickly as promised.
Lissete O.
5 out of 5
5/31/2024
Love the service everybody was very professional Anthony was very helpful thanks till next time…
Linda H.
5 out of 5
5/30/2024
Kim is so friendly and professional!
Nicole C.
4 out of 5
5/30/2024
Jamina does her job very, very well, and efficiently. She is very personable and an absolute asset to Bev Smith Toyota. I sincerely appreciate her helping me today. It’s was so comforting to get her leading the services I received today for my 4-Runner. She knows her job detail very well and does what it takes to make customers feel treated fairly. Thanks, Jamina. I appreciate it. Sincerely, Brandon Chapman
Santos A.
5 out of 5
5/30/2024
Kim was great .. we are so happy that she is on Team Toyota . Very satisfied..

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