Service Center

Real Reviews From Verified Customers

Linda L.
4 out of 5
9/3/2024
Kim is excellent!
Fernando O.
5 out of 5
9/3/2024
My experience with the service department was excellent. The timeframe was also good.
Mathew B.
2 out of 5
9/3/2024
So the service advisor was very polite and explained everything to me about today service. Upon completing the service I was given the keys and when I went to my car I noticed that all the tires were dirty from I believe someone driving over mud, inside the rubber mat on drivers side also had mud and drivers side around arm rest it appeared to be some grease. I looked for my advisor but I was unable to locate her. On the way out I spoke with a individual who was standing on the right side of exit by a Canopy and i showed him all the dirt , his reply was we doing construction here and I am sorry and for me to get the vehicle clean I would have to get an appt and approval. So this was my first service after purchase and I was very disappointed.
Vincent M.
4 out of 5
9/1/2024
Erika was clear, efficient , courteous , and specific on our car needs and what she recommended and what we turned down . She is to be commended for her service . Like other , she did not asume we spoke Spanish like others in your crew We are in the USA and at least we should be greeted in ENGLISH! Thank you
Darin A.
5 out of 5
9/1/2024
Tori is a true professional. She communicates very well and has a great attitude.
Nicholas And.
5 out of 5
9/1/2024
Bev Smith Toyota’s customer service and car maintenance was excellent despite being very busy today. Thanks to all the staff for a job well done !!!
Andrea Stuart.
2 out of 5
9/1/2024
The car had a very very strong smell Weird perfume. I had to drive home with the windows open. Later when I went out for dinner I still had to drive with all the windows open. Erica was wonderful. The service was great. The smell almost made me sick driving home
Dawn F.
5 out of 5
8/31/2024
Tori and staff were terrific. Tori answered all our questions was very pleasant at all times. Loved the experience
Jennifer R.
5 out of 5
8/31/2024
Excellent customer service
Jose B.
5 out of 5
8/31/2024
Excelent
Avis R.
4 out of 5
8/31/2024
Service consultant Tori was amazing.
Jennifer A.
5 out of 5
8/31/2024
Amazing customer service like always 10 out of 10 must recommend!!!
Connie H.
5 out of 5
8/31/2024
I am very pleased with Kim’s help when I need service to my Highlander
Alexander F.
5 out of 5
8/31/2024
He did a great job!
Lana K.
5 out of 5
8/31/2024
Very friendly and knowledgeable staff
Russell V.
4 out of 5
8/31/2024
Very nice man i enjoy doing business with you at Bev Smith my car sounds like brand new again
Victoria M.
5 out of 5
8/31/2024
Heaven is very pleasant to work with and does a nice job of giving service
Frank M.
5 out of 5
8/30/2024
You are welcome.
Diane B.
5 out of 5
8/30/2024
...
Jaime L.
4 out of 5
8/30/2024
Tyler K. Resolved my instrument problem on my car. Thank you.

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