Service Center

Real Reviews From Verified Customers

Barbara Z.
5 out of 5
1/16/2025
Kaitlyn is very knowledgeable, friendly, stays in touch.
Elizabeth R.
5 out of 5
1/15/2025
Cory was excellent, he took very good care of us
Kevin R.
3 out of 5
1/15/2025
He didn’t know but he told me 2 hours until it will be ready and it took 4 hours. When it was ready he wrote on the receipt next service I get a free oil change and tire rotation because of the wait which makes me feel good. Because a few years ago I brought a Toyota at your other dealership and because of the way I was treated said to myself I would not ever do business with your dealership again. And from buying the Kia and the service of the Kia I am very happy I did buy from dealership again
Stephen A.
5 out of 5
1/14/2025
Prompt courteous service. Pablo answered all of my questions in a professional manner.
Jim Schiltz.
5 out of 5
1/14/2025
Thank You
Steven N.
4 out of 5
1/14/2025
Time to update your waiting room. It's a bit old, a bit shabby, and the employee traffic is nonstop. You can do MUCH better. But the people are great, and the service is great.
Debra C.
5 out of 5
1/14/2025
I was in and out fast. Angela was very nice.
Eugene N.
5 out of 5
1/14/2025
Pablo was very polite and informative. We were very pleased.
Kelly B.
5 out of 5
1/14/2025
Pablo was great and very informative.
Connie C.
5 out of 5
1/12/2025
I arrived early and was greeted right away. The gentleman was very efficient in getting my car in and out in an hour. I was very satisfied with the whole service team. I will continue to return.
Guillermina S.
5 out of 5
1/12/2025
Very Nice
Faith Q.
5 out of 5
1/12/2025
????
Catherine P.
5 out of 5
1/12/2025
Angela Malave is an amazing professional person. She provided excellent customer service and made this situation easy to navigate. I hope to have more business dealing with her in the future. She is a talented asset to Bev Smith Kia. Respectfully, Catherine P
John C.
4 out of 5
1/12/2025
From the time you arrive customers are treated like family and also feel important to this dealership. This location should be used as a template for others. I can’t thank you all enough for the quality care and kindness shared. Great job.
Johnnie H.
2 out of 5
1/11/2025
I have been having the same continuous issue with my vehicle that I respond several dollars on that still has not been resolved my car has been losing all shaking trembling etc no one seems to care they brush it off and I still have the same issue I'm very dissatisfied with having a brand new Kia that having the same continuous issues and I was told that it was resolved evidently no one cares at Kia I have left several messages with the service manager as well very very dissatisfied
Valderine H.
4 out of 5
1/11/2025
Yes I took a chance with you guys and hope the future will continue as long as your work don't become faulty. I really was skeptical dealing with the dealership. Let's give a a little to see if it continues. Thanks again.
Chandy R.
5 out of 5
1/11/2025
Pablo was very attentive, helpful, and a gem. Very polite, friendly, and explained everything very nicely to a 75 yr old lady.
Lorna D.
5 out of 5
1/11/2025
Caitlyn was very helpful,and knowledgeable!
Gordon B.
4 out of 5
1/11/2025
Could not be any better
Richard D.
1 out of 5
1/10/2025
My appointment was lost and it took two hours for an oil change and tire rotation. They had to squeeze me in when they could.

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