Service Center

Real Reviews From Verified Customers

John F.
5 out of 5
2/26/2025
Service was excellent! Thanks.
Debra B.
5 out of 5
2/26/2025
Caitlin was the absolute best!! Professional and friendly.
Wayne P.
5 out of 5
2/26/2025
Great job and fast set,
Donald H.
3 out of 5
2/25/2025
I'll wait for the survey.
Kevin F.
5 out of 5
2/25/2025
Angela was great, very helpful and professional. A++
Pamela S.
5 out of 5
2/25/2025
N/A
Cecilia S.
1 out of 5
2/22/2025
There was poor communication and I got my car back really dirty from the inside and out when I took my car in clean.
Nelson M.
5 out of 5
2/22/2025
She always communicates well.
Melita A.
4 out of 5
2/22/2025
I was most fortunate to have Caitlin Neeson coordinating the repair of my 2017 Kia Sportage. This is my second very positive encounter with Caitlin. Her knowledge and customer service skills are exceptional. She went above and beyond to explain every step of the way by text or a phone call. I had no appointment, drove in as an emergency, she was accommodating, get the parts in and got my car serviced. She is such an asset to Bev Smith Kia. Excellent job Caitlin, thank you for a job well done done.
Dora J.
2 out of 5
2/22/2025
Made up a very unbelievable reason as to why my car would not be covered under warranty! Told me a raccoon I hit 7 months ago caused a crack that just opened and leaked all the Freon out of my car last week. You will not be getting my business anymore and I will tell everyone I know looking for a new car to stay away from your dealership
Jim B.
5 out of 5
2/21/2025
Great young man! Very attentive!!
Felisbela H.
5 out of 5
2/21/2025
Excellent! He was attentive and awesome.
Linda L.
4 out of 5
2/21/2025
I was happy that my car was looked at in a very timely manner. Angela was attentive and friendly. I scheduled my car in response to the Niiro recall, they checked it and now I have to come in again for the repair. I wish they had parts/supplies on hand to save me another trip.
Ms. M.
5 out of 5
2/21/2025
Thanks Cory you're the best
Marcos A.
5 out of 5
2/21/2025
I appreciated your services
Lenard M.
4 out of 5
2/21/2025
Angela is the best!! Attentive listening…. Always eager to help & find solutions. Responds & connects with updates. She deserves all the accolades Bev Smith Kia has to offer.
Hernando M.
5 out of 5
2/21/2025
Ok thanks
Mike V.
5 out of 5
2/20/2025
The entire team is very kid - thank you all.
Silvia R.
5 out of 5
2/20/2025
Great customer service. Very polite and kept me informed.
Linda G.
5 out of 5
2/20/2025
Thanks

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