Zach was super friendly and kept me updated via text and in person and delivered my car back cleaner then it was when I brought it in, he walked me through the services that were performed.
Yes he went over and beyond and the end result was very much satisfaction thank you.I bought my car up there initially and I do live closer to another Kia dealer where I could go to get it serviced but I prefer the 50 minute to an hour drive to you guys because of the customer service is so great
Zach was the best so far in the many years I’ve been getting cars serviced at this dealership
Zack was great. Very professional.
The shuttle driver was very sweet
Great service dept. Frank did a super job Please put cushions on the metal chairs outside. Thank you
Stephen & team did all they could to update my auto’s navigation system, but my system repeatedly refused to accept the update. We sincerely appreciate their efforts and will let them know if we have additional problems with the system. We appreciate Kia allowing us to make comments in regard to our service experiences! Stephen is a pleasant person to speak with and always lets me know how the service is going on our vehicle! He listens to our concerns and works to make us happy with the results.
Good job fast and courteous
Zachary was very respectful/knowledgeable and helpful during the process of getting my new car.
Even though I had an appointment, I waited for 3 hours to be told that I needed to change the tires and breaks. When I mentioned that I was enrolled with the tire and battery for life program, I was told I needed to wait to change the tires unless I wanted to pay out of pocket.
Not sure what was that all about… If I needed to change the tires, why were not changed?
Also, the wait would have to be longer…
Zachary is very friendly with customers, explains the mechanics' suggestions and if the customer ask him, he can explain the details of the invoice so that the customers feels satisfied with the service
This is my fifth or sixth Kia that I bought from Bev Smith Kia in Fort Pierce Florida I am completely satisfied with the sales team the service department equality and care that's provided
Brought it in for a software update. While it was in I asked they check a intermittent “clunking” from the front end and look at the brakes. Found nothing, but charged $70+ for what may have been a warranty issue.
He was very fast and courteous.
Thank you for a great experience!
Professional caring service staff
Thanks everyone job well done I will recommend anyone to purchase a Kia
Petra is fabulous! She has never steered me wrong and I appreciate it greatly. A pleasure to deal with and I’m so glad she’s there!!
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