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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4950 reviews 63%
4 star 1587 reviews 20%
3 star 194 reviews 2%
2 star 559 reviews 7%
1 star 574 reviews 7%
Review Us
Loizides L.
2 out of 5
2/9/2022
Did not diagnose the problem. Only did basic battery and starter tests. As I mentioned the problem exists when the breaks are stiff leading me to to focus that this is a break booster problem somehow locking out the starting system. If the mechanic checked the starting system when the car was delivered via tow truck they would have see what I am talking about. I am sure they finally looked at it after the weekend where the intermittent problem self corrected. The vacuum system in the booster should have been checked for leakage.
Leona Y.
5 out of 5
2/9/2022
Jessica was friendly and professional. I liked that she came and gave me updates on my car’s progress. It was nice that a staff member walked around the lobby to make sure we were comfortable while we were waiting and offered us various drinks.
Irene M.
5 out of 5
2/8/2022
Petra was on top of things and polite and caring
Charles M.
5 out of 5
2/8/2022
Very good business.
Vicki W.
5 out of 5
2/8/2022
Jessica was very pleasant. Without having an appointment they were able to change out my battery and have me on my way within 2 hours. Pleased with service.
Jane Y.
4 out of 5
2/8/2022
Frank was very thorough in his explaining what needed to be done and went over everything before it was done! Also made sure I got a ride home and back to pick up vehicle. He was friendly and informative. Thank you!!!
Patricia E.
5 out of 5
2/7/2022
Well I completely satisfied with the service on Saturday. And yes I would like to get another Kia vehicle but bigger like van or suv.
Pamela M.
5 out of 5
2/7/2022
Very good service, polite and kept us posted on what was needed.
Lillian I.
1 out of 5
2/6/2022
Too long wait 3 hours for service and two tires couldn't even sit in waiting area due to blasting music
Michael H.
5 out of 5
2/6/2022
Justin was great and very nice And helpful great job well done.
Manuel R.
4 out of 5
2/6/2022
Everything was good today. Only one point could be improved: speed.
Melissa L.
5 out of 5
2/6/2022
We had an excellent service! A lot of updates, we really happy of it. Thanks
Michelle O.
1 out of 5
2/6/2022
Well first off, I made an appointment for 8:30 and I didn’t leave until after 10:00. Then when I was driving I noticed greasy hand prints on my light gray leather door handle. I also was missing a valve stem cover when I came in. I asked him to replace it. They switched out the two on the passenger side with black ones instead of the ones with the green caps and left the green ones on the driver side. Just disappointed…
Danielle K.
5 out of 5
2/6/2022
Everybody was great and friendly, service was prompt, had a great experience thanks to Petra and Phil!
Robert G.
5 out of 5
2/5/2022
Wonderful
John H.
4 out of 5
2/5/2022
Jose the mechanic was also very helpful
Venetia B.
4 out of 5
2/5/2022
Justin continues to provide excellent customer service. So much appreciated the customer relations manager’s help as well. She was awesome even though her shift ended.
Joseph G.
5 out of 5
2/4/2022
Justin is a great person and did a wonderful job on my car. Thank you so much ????
Sharon B.
5 out of 5
2/4/2022
Wonderful service.Very knowledgable in answering my questions
Sandra R.
5 out of 5
2/4/2022
Thank you

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