Service staff was excellent! I will be contacting corporate regarding my issue, after I take my car to another dealer to see if my problem is resolved. 1st I love my car❤️But, I have enjoyed the convenience of charging my car in my garage with a charge point charger for 3 years now, when now I am unable to to use any of my 3 at home AC charging devices. After 3 years of use , now I am told I must buy a KIA charger! I say BULLSHIIT. I was not told I would be forced to buy only a specific AC current charger to be able to charge my car. This should be fixed so I can use any AC charging unit I wish to purchase or tell buyers in advance!
Your team was outstanding…. From Angela our Service Advisor to Kiki who helped us with the loaner. Even Samantha who helped check me out when I tuned in the loaner and got my car. Your team is so Customer focused and we really appreciated that. We will not take our vehicle anywhere else…Keep up the good work
I was very pleased with the service. Corey provided today, he went above and my expectations.
The service was excellent and provided in a timely manner.
Angela did a great job and the speed of the mechanics was amazing. Much appreciated ????????
The whole service department was amazing! I couldn't be happier with my experience. Thank you!
Always does a great job. I get 5 star service
You didn't fix either of my issues, my speaker is still broken and my turn signal is still broken. I am extremely angry and will be calling tomorrow.
Jared was extremely helpful and profesional.
This was my first maintenance appointment, hopefully next time I have more a bit more time to get a car wash. All the representatives were extremely nice and friendly
I waited 1.5 hours and I told jared a few times that I wanted to make sure my tire pressures were adjusted as they were off… he assured me that they would do that. Well I got my car back and they never adjusted the tire pressure. There was no sticker that shows I had and oil change and the updated mileage when due again. No filters were changed like usual. For waiting as long as I did they barely did anything and then the checklist they lied and said that everything was okay and they lied about the tire pressures. Extremely disappointed
My experience was great. Caitlyn is friendly and professional. She is awesome!
She does a great job for you and the car owner thank you Angela
Corey was very nice, knowledgeable, and efficient. Great guy!
They didn’t glue the silver trimming good around window had to have them take it back Angelina said they didn’t snap to all the way other than that things were fine.( didn’t won’t to have to bring right back.
Excellent customer service
Caitlin was truly a very kind and attentive person. She explained everything clearly and guided us through the entire process, answering all of our questions. The experience with her service was excellent. I truly wish there were more people like Caitlin in the world. We are very satisfied with her service and hope to see her again in the future.
First our battery goes dead because of your system update causing me to miss my granddaughters play, then they refuse to replace the battery. Then we pick it up and they were supposed to do an oil change , tire pressure and tire rotation and our tire light was low so we don’t even think they did anything. Cory the service advisor is worthless and kept avoiding my husband asking questions saying don’t know why. Unacceptable. We will never buy another car form Bev smith again.
Thank you for helping me Caitlin! You are very professional and knowledgeable and I appreciate that you fit me right in to your already busy, Saturday schedule.
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