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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4946 reviews 63%
4 star 1587 reviews 20%
3 star 194 reviews 2%
2 star 556 reviews 7%
1 star 574 reviews 7%
Review Us
Catherine B.
5 out of 5
5/18/2022
Very professional and attentive to all customers!
Dolores G.
4 out of 5
5/18/2022
Like your new service manager.
Sandra S.
4 out of 5
5/18/2022
No Complaint very good
Ruby J.
5 out of 5
5/18/2022
I was very pleased that the Service Department had my car ready within a reasonable amount of time Thank you very much
Bertha H.
2 out of 5
5/17/2022
The service to my rear driver door is incomplete and all parts were not available at the time of service also the door is still not opening. Jessica Blessings Witt did an amazing job keeping us informed about our vehicle. She was very courteous.
Markeisha Y.
1 out of 5
5/17/2022
Hi I came in at 2:45 I didn’t leave till 5:45. I was disappointed in my car wash I was told that was the hold up on my car coming out it was getting cleaned & it was half washed.
Patrica P.
4 out of 5
5/17/2022
I had an appointment today but it was never entered into the computer so the service Dept did not know I was coming. That is a terrible thing when the department has to fit you in and it made me feel stupid because of the females who I spoke to to make the appointment. Frank was great and understood and knows I would not just show up on my only day off!! His part was great however the females making the appointment s need to understand that it is critical to do their part more throughly. Because of the females not entering my info I had to wait 4 fours to make my break light fixed. Thank you Frank and I’m sorry the girls making the appointment s don’t do 100% of their job.
Desiree H.
5 out of 5
5/16/2022
Frank is the best really appreciate how he handle my vehicle and was attentive with my concerns
Michael S.
5 out of 5
5/16/2022
Outstanding service
Gary S.
4 out of 5
5/16/2022
I just got my car back from you and, so far, everything is running perfectly..Time will tell!
Dianna D.
5 out of 5
5/15/2022
Frank was an exceptional person. Took time to explain all the work done and answered all my questions
John O.
5 out of 5
5/15/2022
I am very happy and also appreciate your customer service
Ira S.
4 out of 5
5/15/2022
I have no comments
Katia A.
5 out of 5
5/14/2022
Thank you for the great costumer service.
Rebecca A.
5 out of 5
5/14/2022
Excellent service
Nirobia R.
5 out of 5
5/14/2022
Thanks for everything
Angela A.
4 out of 5
5/14/2022
When calling for an appointment I was told there wasn’t any for two weeks I explained that I work and my schedule changes continually and asked what can we do to make this appointment happen. I was than told I could get in within one week and I’d did not take as long as expected. Other than having to negotiate a earlier appointment to accommodate me the visit was a great success thank you
Sharraine R.
5 out of 5
5/14/2022
Thank you for the great service.
Glenda D.
4 out of 5
5/14/2022
I was there for my 5000 mi. Oil change and as usual the staff was proficient yet friendly like you would expect from a small town. I was happy to see Phil was still there as the courtesy driver.I give him 5 stars.
Debrina W.
4 out of 5
5/14/2022
Frank has been my KIA service rep for MANY YEARS...He is outstanding to work with, VERY KNOWLEDGEABLE and professional. This is my 5th KIA with this dealership and FRANK Negron is definitely WHY, I am a customer.

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