Service Center

Real Reviews From Verified Customers

Tracey S.
3 out of 5
1/3/2026
Angela is a gem. Bev Smith overall is a scam
Rebecca H.
2 out of 5
1/3/2026
My car was scheduled for an induction and an oil change. Upon picking up my car, only the oil change was done. The paperwork states that the induction was recommended but declined. The whole purpose of the visit was to get the induction service completed. Other services were also stated as recommended but declined. I never declined anything, nor was I contacted about any changes to my order. My car was at your service center on Thursday evening and was not ready to be picked up until 4:15pm on Friday and the only service completed was an oil change. I also have to find another day off work to bring my car back in to get the services completed that it was already scheduled for. That’s unacceptable!
Cheryl P.
4 out of 5
1/1/2026
They told us they washed our car but they didn’t
Michael G.
5 out of 5
1/1/2026
Outstanding service was provided to me by Angela! I’m very satisfied with her professional help in making my vehicle service a rewarding one!
Janekia M.
5 out of 5
1/1/2026
Very informative, Definitely appreciate his help the entire service!!
Linda J.
5 out of 5
1/1/2026
Angela was amazing, honest and prompt with communication! Hold on to her, you have an amazing service writer
Diana C.
2 out of 5
1/1/2026
I was advised it would be around 90 minutes but was not checked in on and no response to text regarding g how much longer and I was there for way over 90 minutes. Please look at log.. checked in at 10:00 am and out about 1:45pm. Thank you for your attention to this matter.
Kathleen K.
5 out of 5
1/1/2026
Caitlyn always is very professional, knowledgeable and helpful with all my concerns. Thank you
Quanisha A.
5 out of 5
1/1/2026
Jared had great customer service, help with everything I asked. Great overall
Jason A.
5 out of 5
1/1/2026
Angela was excellent. Great communication. Did everything as requested
Mirloude D.
1 out of 5
12/31/2025
My car acting funny when I press gas it’s slowing down
Mirna R.
4 out of 5
12/31/2025
All be very nice,only one thik,, put more chips on the basqiet please????
Daniel D.
5 out of 5
12/31/2025
Cory was very nice to work with. He was efficient and did a great job for me. I was happy with my experience at Bev Smith Kia.
Robert R.
5 out of 5
12/30/2025
She was very pleasant and answered my questions
Maurice B.
5 out of 5
12/30/2025
10
Adrienne H.
4 out of 5
12/30/2025
Everything was explained and was offered a ride in the courtesy car.The driver was polite and professional. Service time was 4 hours which is what they originally stated. Even washed my car. I have been a Kia owner for many years and Bev Smith has always been an excellent service department.
Stephen A.
5 out of 5
12/30/2025
Cory is always friendly, professional and explains in detail the services provided.
Asusena Z.
5 out of 5
12/30/2025
Thank you Kirby and everyone there.
Kenneth G.
5 out of 5
12/30/2025
Angela was phenomenal, great service and was very courteous. Been a loyal customer for many years and have/had several Kia’s. I enjoy my process every time I need service.
Lesley B.
5 out of 5
12/29/2025
Jared was awesome.

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