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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4942 reviews 63%
4 star 1587 reviews 20%
3 star 194 reviews 2%
2 star 556 reviews 7%
1 star 574 reviews 7%
Review Us
Hernando M.
5 out of 5
10/2/2022
Excelente thanks
Chiquita-Lynn T.
4 out of 5
10/2/2022
Seth was very nice and professional He took the time to answer my questions. I've has a problem with my wireless charger from day one he was the first one that took time with me so u could show him that it never worked .He said he would have service get with me to diagnose it and order the parts to get it working.
Silvia R.
5 out of 5
10/2/2022
I am very happy
Rosemithe S.
2 out of 5
10/1/2022
I wish they wash my vehicle but they didn't.plus I waited more than 2hrs.just to change the oil.
Michael J.
5 out of 5
10/1/2022
Seth did a great job
John W.
5 out of 5
10/1/2022
Lance was amazing!! He worked with me and made me feel comfortable.
Daniel W.
5 out of 5
9/30/2022
Friendly, professional, efficient
Jude C.
5 out of 5
9/30/2022
None
Gabriela M.
5 out of 5
9/30/2022
I love that costumer services there great people I recommend it
Marcia R.
1 out of 5
9/30/2022
I waited for 2 hours and 20 minutes for my car. That's too long
Eugene T.
2 out of 5
9/30/2022
I didn’t receive the car wash that was promised and my tires did not get rotated during my service hours.
Marvin L.
3 out of 5
9/29/2022
Great work
Michael B.
4 out of 5
9/29/2022
Inaya was awesome. She took the time to listen to my problem with my vehicle that I brought in for service. The next day when I came to pick my car up she suggested that I speak to the sales manager. I took her advice and the manager was able to take my vehicle back and get me in to a 2020 Kia Optima. Thank you again Inaya!!!! Mr Benedict
Seth C.
5 out of 5
9/29/2022
Awesome service
Deane M.
5 out of 5
9/29/2022
Seth provided excellent customer service
Fred C.
5 out of 5
9/29/2022
Seth is an awesome addition to the Bev Smith team .
Nicholas B.
5 out of 5
9/29/2022
Great job
Sandra R.
4 out of 5
9/29/2022
Thank you for listening and taking care of our concerns during maintenance schedule.
Larry N.
1 out of 5
9/29/2022
Our prepaid Maitainence plan calls for replacing the climate control air filter and the service tech marked it needed it and the under hood air filter need changed and these items were not done. My wife questioned why these weren’t being done even though the coupon said it should be . Lance’s response was it’s fine and doesn’t need it. We felt like we were pushed out of there and things needing to be addressed were not. Most likely we will not return.
Peter L.
4 out of 5
9/28/2022
Labor costs too high.

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