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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4937 reviews 63%
4 star 1583 reviews 20%
3 star 193 reviews 2%
2 star 555 reviews 7%
1 star 572 reviews 7%
Review Us
Andrew H.
4 out of 5
3/22/2023
Fred was awesome he do the necessary stuff I need to be done
Jason M.
5 out of 5
3/22/2023
They did a great job
Natasha S.
2 out of 5
3/21/2023
I have nothjng nice to say about Joesph Stephens. I have had my vehicle there at the dealership since February 6th. I have tried calling for a month to get in touch with him or a human and could not do it. I had to go up there in person on March 20th to talk to him amd the service manager Tim. Which Joesph was short and rude with me. He told me the parts were on back order. Which was a lie and then not even 5 minutes later told me they've had the parts to repair my vehicle since December. They took my steering colon and dash apart. Said it was to fix my radiator. But yet it srill isn't repaired. 2 of my tires aee flat and i can't even lock my doors or pop the hatch. Its been at Bev smith kia for almost 2months
Joseph M.
4 out of 5
3/21/2023
Seth was great. Tim was awesome. I didn't get to thank Tim for the help and credit. I will bring truck in for trim piece in next few days.
Dolores G.
5 out of 5
3/21/2023
Your staff is always polite and explain what is going to be done. They are all very knowledgeable. Thank you for your very confident group of workers. Dolores G
Steven R.
2 out of 5
3/21/2023
I went in for a recall, my engine was covered and they still managed to get $2800 from me. After reading many reviews online, it seems this is what is expected when taking your car here. I have made my own online post and already have over 8k views. So tired of people trying to take advantage of people in this world. Do not reach out to me. I have already filed with the BBB…you can respond to them.
Anita G.
5 out of 5
3/21/2023
Best service I’ve had from bev in awhile!
Elizabeth P.
5 out of 5
3/21/2023
Everything went well done quicker than expected
Jorge J.
5 out of 5
3/21/2023
Every good
Medha W.
5 out of 5
3/21/2023
Petra was professional and my car was serviced promptly thank you!
Isabel E.
5 out of 5
3/21/2023
Cordial and helpful.
Sharon U.
5 out of 5
3/21/2023
Attentive & friendly staff
Stuart C.
5 out of 5
3/21/2023
You guys are great. Really appreciate you helping us with my granddaughter s car problems. See you Saturday. Thx. S cann
John H.
5 out of 5
3/20/2023
Good service
David O.
4 out of 5
3/20/2023
Very good service. I would come back even though I have a kIA Desler closer
Michelle W.
5 out of 5
3/20/2023
Service was great and in a timely manner.
Louise R.
5 out of 5
3/19/2023
Service was excellent with Seth . TY for your help!
Kenneth M.
5 out of 5
3/18/2023
Once again you all out did your selves and went the extra miles in a timely manner thank you all job well done
Edith G.
5 out of 5
3/18/2023
Thanks for a fast service ??
Eddie M.
4 out of 5
3/18/2023
It's good ????

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