Great communication from advisor, great service and decent wait time considering the work being performed (60k service)
Parts for repair were NOT ordered causing me to lose most of a Saturday morning.
Made appointment for oil change and tire rotation. When I got to your service line writer said will take it right in. When he said it was ready to go it was raining hard handed me a invoice and I left. When I got home in Vero Beach after dinner I looked at the invoice. Oil change was the only thing done. You need to follow up on this issue. I expect a call from the service manager on Monday. John J
They were very thorough and I didn’t wait very long. Super satisfied.
I’m satisfied with Kia repair & was treated with professional courtesy. Cody was attentive & gentleman .
My car, to my knowledge, was done well.
I just wish people would NOT adjust the angle of my seat. My back is broken in two places. I can't have the seat angle adjusted. I am not joking when I request that. Both times when I've had my car serviced in your shop the angle has been adjusted.
3 hour wait to fix a 5 minute recall problem even with an appointment.
Professional and friendly. Service time was speedy.
Promt curtious service. Comfortable waiting area.
I was satisfied with your service ty
It seemed a bit disorganized today and took over 2 hours for an oil change that was scheduled at 1:30. In the past there has always been a couple of young women there who kept things organized and kept customers updated. Today they were a lot of men running every direction and yelling a lot. I had one update at three. Then they told me the car was done and it was not detailed yet and we set outside in heat. On the plus side car was very clean and actual service done seems good
Thi
Gs went very well today. Thank you
Cory was great and service great
It took them longer than expected. I also had to wait 30 minutes for the service person to print out my paperwork. Of which they left my car running! I had recall work done & owed nothing. Overall, poor as usual! So many workers but none can help you get your car in & our! If I did not have to go to get service done, I would not!
Cory was incredibly friendly
Everyone at this dealership was very polite,helpful and friendly.
Cory was extremely helpful. He let me know several times while I waited, as to what was going on with my vehicle. I love my Kia, and I will surely advise others toto deal with Bev Smith Kia. My husband also purchased a Kia sportage from you. We are completely satisfied. Cory was the best.
My Kia was scheduled for service at 7am. I arrived on time and my vehicle was inspected
The service Neede was an oil change. My car was done and sat on the side for over an hour before the manager called me to say I was done. I was at the service area for 3 hours
I left at 10:05 am
Fred David Madorma was a pleasure to work with! The service appointment was perfect and quick.
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