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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4929 reviews 63%
4 star 1581 reviews 20%
3 star 193 reviews 2%
2 star 554 reviews 7%
1 star 571 reviews 7%
Review Us
Alba V.
5 out of 5
8/30/2023
Everything was very satisfactory, I was very pleased with the service, Joseph Junior was very professional and courteous, the complimentary drinks with service made even more pleasant, I will be back Thank you Alba V
Cynthia J.
5 out of 5
8/30/2023
Everyone was very polite and professional
24Hr F.
5 out of 5
8/30/2023
Always been taken care with amazing service and quality
Nicholas L.
5 out of 5
8/30/2023
Thank great service. As usual
Robbin C.
5 out of 5
8/30/2023
Thank you again Cory and Sandra from Bev Smith KIA. Again my car was in and out before lunchtime. Great job.
Daphnie G.
5 out of 5
8/30/2023
Very satisfied????????
Wendee E.
1 out of 5
8/30/2023
I dropped our vehicle off for a scheduled oil change. Upon picking it up and driving away, there was no oil change sticker in which I had to turn back and have someone apply one. There were also grease finger marks on the inside of the passenger door. We're hoping the Service improves in the future.
Sonia R.
5 out of 5
8/29/2023
Well done thank you
Guillermo F.
5 out of 5
8/29/2023
Everything was good thanks for the good service
Martha Bighon.
5 out of 5
8/29/2023
Excellent car Running well
Joyce C.
2 out of 5
8/29/2023
Please have someone call me about the bill. Called 2 times already. Service guys were awesome.
Katie S.
5 out of 5
8/29/2023
Seth is the BEST service advisor at Kia! Can't thank him enough for all his help.
Miriam R.
5 out of 5
8/29/2023
He went above expectations for the service he provided to make sure our vehicle would be safe for our drive to Columbus, Ohio. We would continue to ask to work with him in the future.
Bonnie G.
4 out of 5
8/29/2023
Despite a power outage service was completed in as timely a fashion as possible.
Nelly G.
5 out of 5
8/29/2023
Frank Negron is the BEST Manager ever. I am soooooooooo glad he’s back. Please keep him, he is the best asset in your Customer Service Dept. No one compares to his level of professionalism, care and overall performance. I honestly hate going to this dealer but when I saw Mr. Negron back at Kia it was like hitting the lottery of happiness. My experience with Kia has been good always now is superior. Thank you!!!!!!
Andrew R.
5 out of 5
8/29/2023
Fred was very pleasant to work with and he got my job done right the first time.
Carol W.
4 out of 5
8/29/2023
I will not be coming back for service. The owner canceled my tire and battery for LIFE. I had to pay $200.00 for a battery. Have been coming to KIA for service since 2008 when I bought my Sportage. .
Leonel G.
5 out of 5
8/28/2023
Gracias por el servicio, gracias a Cory James por su amabilidad conmigo, excelente trabajo muy eficas, gracias Cory.
Christopher E.
4 out of 5
8/28/2023
Great staff and great service. Constructive criticism - stop torturing the people who wait in the service center with a TV series that is 40 years old- The Price is Right, for 2 hours.
Dorothyyann M.
5 out of 5
8/28/2023
Very professional

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