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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4929 reviews 63%
4 star 1581 reviews 20%
3 star 193 reviews 2%
2 star 554 reviews 7%
1 star 571 reviews 7%
Review Us
Rasheed J.
5 out of 5
10/12/2023
Caitlin did excellent work.
Dennis H.
5 out of 5
10/12/2023
PERFECT
Philip G.
4 out of 5
10/12/2023
This was a second service as first service wasn’t good. Saying that you worked very hard to correct and giving a great service to a customer (me). Thank you. I’ll be back.
Isaac Y.
5 out of 5
10/12/2023
Extremely personable and knowledgeable advisor.
Jan P.
5 out of 5
10/12/2023
Pablo was very good to us
Melanie A.
5 out of 5
10/12/2023
He is the best. He was very attentive and kept me informed of everything that was happening.
Michael D.
4 out of 5
10/12/2023
Joseph was excellent, he got me right in as I was about 45 minutes early for my appointment. Top notch service from him and the rest of the crew.
James S.
5 out of 5
10/11/2023
Great as always!
Robert C.
5 out of 5
10/11/2023
Ok
Yvette S.
3 out of 5
10/11/2023
I'm happy with my one week old used kia soul.
Gary F.
5 out of 5
10/11/2023
He did an excellent job
Chris Saibic.
2 out of 5
10/10/2023
I dropped it off around 1pm Friday. The **** the phone said it would take 1-1/2hrs to do. I needed to get to work, so left it there. And told them I’d get it over the weekend. I got a text just saying if I had any questions to feel free to text them. I never got a call. Saturday I texted to check on it. Didn’t get a reply. I called Sunday and the people said service was not open. I went to get my work equipment from my car and saw it left unlocked. I took my car instead of just getting my equipment. I didn’t let anyone know I was taking it. Monday I went to get my key from service around 11:30am. I Was shocked that they didn’t call me earlier to even tell me my car was gone. Tim said he didn’t know why no one called me. That’s all I got as an excuse. If I never went to get my key, I don’t think they would have even noticed it was gone. Not very safe for your clients. Not a place I will be taking my car anymore.
Hillary Z.
5 out of 5
10/10/2023
Always a great experience taking my car to Bev Smith!
John S.
4 out of 5
10/10/2023
Pablo did an excellent job getting car done when he said, gave honest advice and wasn’t pushy definitely will return, bought vehicle at Wallace because we knew sales guy and we live in Stuart but will never return there , thanks
Michael M.
5 out of 5
10/10/2023
Ok
Lyle F.
2 out of 5
10/9/2023
The dealership reneged on a contract for tires and batteries for life. Furthermore, they never have parts in house when I need a service done. Beyond that the general service has been poor at best. It seems each time they fix something, something else breaks. The dealership as a whole completely lacks integrity. Anyone who would sell something as a contract for life and then renege on it is never going to get any of my business. I will also make sure that everyone I know will never do business with such an unethical establishment.
Antronyanna H.
5 out of 5
10/9/2023
Job well done, very professional
Mark P.
4 out of 5
10/9/2023
Don’t know why my tires were not rotated?
Jenelle M.
5 out of 5
10/8/2023
Justin's knowledge and customer service is the reason I am a return customer. He is an asset!
Sandra B.
5 out of 5
10/8/2023
Great

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