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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4929 reviews 63%
4 star 1581 reviews 20%
3 star 193 reviews 2%
2 star 554 reviews 7%
1 star 571 reviews 7%
Review Us
Earl C.
5 out of 5
10/28/2023
Frank and Bev Smith Kia werewonderful. Best ever!
Julie P.
4 out of 5
10/27/2023
The onky thing, when i made my appointment, i thought it was an appointment. I never thought that my first service plus rotating my tires was going to take 1 hr. 45 mins. That's a long time. I have no idea so many other Kia, were scheduled at same time.
Nevia D.
5 out of 5
10/27/2023
Excellent service, Mr. Negron was very professional, polite.
Beverly K.
4 out of 5
10/27/2023
Everyone from the minute I arrived at 7:30 this morning, to the shuttle driver, picking me up again this afternoon, was very professional and helpful.
Jennifer J.
1 out of 5
10/27/2023
The car still doesn’t start very well. It does not feel like a car that has a replace engine etc.
John G.
4 out of 5
10/27/2023
Love your dealership and the K5
Christopher P.
2 out of 5
10/27/2023
First of my advisor Pablo was great, but there was a little problems. Hopefully it’ll get to figure it out when the part comes in.
Misty R.
5 out of 5
10/27/2023
He was very professional
James H.
4 out of 5
10/27/2023
n.a
Michael S.
5 out of 5
10/27/2023
Everything was great
David F.
5 out of 5
10/27/2023
Justin was very polite and made sure I was kept updated regarding my vehicle. Very professional and an asset to your company
Shanelle D.
4 out of 5
10/26/2023
Caitlin Neeson You Rock!!
John M.
5 out of 5
10/26/2023
Thanks
Jacqueline G.
5 out of 5
10/26/2023
Good service manager and staff member God bless
Jordan S.
5 out of 5
10/26/2023
Justin is always great.
Mauricio W.
5 out of 5
10/26/2023
Satisfied customer thank you
Keith E.
5 out of 5
10/26/2023
Pablo did a Great job!
Vicki W.
1 out of 5
10/26/2023
I had a 9:30 appointment which I arrived at 9:15. I have the tires and battery for life. I was told that Kia no longer has this. How do you sell a vehicle and decide later you aren’t going to honor the warranty? I will say the new manager was very diplomatic and assured me as long as he works at Kia he will honor my contract. After a very long day (appointment was 9:30 am)I picked up my car (3:00) with 4 new tires and an oil change. I took my car to a self wash and discovered one of the caps for my (air) tire was missing. No courtesy car wash? Stop over booking appointments.
Debra S.
5 out of 5
10/26/2023
Excellent service!!
Lisa M.
5 out of 5
10/26/2023
Justin was kind, courteous and efficient!

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