Service Center

Real Reviews From Verified Customers

Michael S.
5 out of 5
2/17/2024
Everything was outstanding
Beth B.
5 out of 5
2/16/2024
Caitlin was so prompt and helpful.
Michelle P.
4 out of 5
2/16/2024
Fred David Madorma was wonderful to work with and he showed me the exact Kia Soul that I'm driving in a 2024, which would be exactly what I'd want! He has a great character and he explains all details thoroughly so you know what you're getting as the package deal! ????????????
Carole B.
3 out of 5
2/16/2024
Please stop contacting me about possibly purchasing a new/different car! I have bought 6 KIAS from Bev Smith. When I am ready to shop again, I will let you know . . Unless you continue to nag/bug me. Sincerely, Carole A Bowen
Wendy B.
5 out of 5
2/15/2024
Fantastic experience with all personnel encountered!
Mari R.
5 out of 5
2/15/2024
Excellent service
Rosemary C.
4 out of 5
2/15/2024
Cory listened to my ongoing problem about the left rear brake light that was not functioning. He took charge to make sure this would be repaired today. A part needed to be replaced & the problem was corrected. He also used my coupon & applied it to the multipoint 6 month maintenance for my 2018 Kia Sorento. I was kept informed of the need to replace battery & tires over next 6 months. Also made me aware that factory warranty will expire year. I did purchase the Extended Warranty at Northlake Kia Dealership when I purchased this car. Thanks for following up on my service experience. Rosemary C
Erika R.
5 out of 5
2/15/2024
Caitlin was great! And kept me informed about my vehicle in service! The service department is very friendly at Bev Smith Kia.
Eugene L.
5 out of 5
2/15/2024
Good job guys!
Ram M.
2 out of 5
2/15/2024
Took too long and I believe I was overcharged.
Margaret S.
5 out of 5
2/15/2024
Caitlin was awesome, as always.
Analysa S.
1 out of 5
2/14/2024
I reached out via text and email about a lost item from my car - a decal for my job (Centennial High School). I contacted them the same day I got my car back from being serviced. I waited a couple of days and have heard nothing. It’s going on a week.
Hermano D.
1 out of 5
2/14/2024
It took two hours to replace a recall back up camera. That is outrage. My did the same in Orlando Kia in 40 minutes.
Kelley P.
4 out of 5
2/14/2024
Not sure why your yelp reviews are poor . Best express I have had since I left Maryland. I would never go back to Wallace unless I absolutely had to
Ellen H.
4 out of 5
2/13/2024
I can say with confidence that this was the best service I've had at Bev Smith in The Last 5 Years. It was quick it was efficient it was courteous. I waited for my car I had an early morning service of 7:00 and I was out by 8:30 fabulous I can't say enough. I know service owners change over the years and my car is 13 years old but I don't see me changing my service location anytime soon great job
Eric G.
5 out of 5
2/13/2024
I am satisfied with the service and the efficiency of my visit.
Robert D.
5 out of 5
2/13/2024
Ok
Donald C.
5 out of 5
2/13/2024
It was quick and easy and everyone was very professional
Alexa B.
5 out of 5
2/13/2024
Wonderful experience 100/10
Scott E.
5 out of 5
2/12/2024
Caitlyn was a dream to work with, she was professional and knowledgable, kept me updated through the whole process , highly recommend Bev Smith Kia and especially Caitlyn to anyone needing service or maintenance to their vehicle

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