Angela was excellent, she explained to me what all was done on my vehicle..I would for Angela to be my service advisor
We have nothing but the highest regards, specially with Angels Malave, for the expeditious handling of our visit to Bev Smith’s service department. But all the employees we came in contact with were so professional, helpful and so nice. We left with a smile cause they made us feel special and that it mattered as to the treatment we received. Thank you.
Everything went as it was suppose to go.
Very satisfying kind and professional thanks
Caitlin was very kind and nice but this had nothing to do with her we would told it was 4 hours me and my son so he did not leave his car today when mine only took an hour and a half he needed the same recalls. So basically I have to drive my son and pick him up and waste my time and gas because we were giving inadequate information but Caitlin was amazing she was very kind
Cory Deroach is amazing! He’s always friendly, keeps me updated every step of the way, and goes above and beyond to accommodate my work schedule. I really appreciate his communication and positive attitude he makes the whole experience easy and stress free. Highly recommend!
Caitlin is both professional and courteous
Cory was very informative about the regular car maintenance due for my car.
Catilin is phenomenal and her customer service has always been phenomenal. I have an issue with the techs that doesn’t seem to care about the due diligence of disceeting an issue the customer is experiencing. They’re quick to say nothing is wrong when something is wrong causing problems for money to be paid out while things are still under warranty to be fixed at hand.
I would never have thought that Caitlin could exceed my previous experiences????????????. The things I appreciate and trust about her:
* Even though I dropped my car off early, she did not make feel like she was rushed, she took her time with everyone, with a smile, professionalism and with patience
* she looked for every available recall, and I wasn’t charged anything. in My car seems like, whatever the recall was on the front end, my car runs so much better than it ever has.
* she’s someone I trust and I’m thankful to have her as my manager when I come to Bev smiths Kia in Ft Pierce
The job is still open and not finished yet , but it's ok that I have to bring it back as long as there is a loner car for me when I bring the car back because I have a lot of doctor's appointments that I have to go to and I need a car I can't sit in your dealership all day I don't have the time and I'm disabled but it was okay
Angela is a great service rep. She keeps you up-to-date on your vehicle. Doesn't leave you in the loop. Thank you again Angela.
Very polite and very helpful
Great service!! Thank you!
Social