Fred was very accommodating in providing accurate information regarding timelines and insuring that the maintenance and recall issues will be taken care of in an expedited way and within an acceptable timeframe. I was very satisfied that Kia was able to resolve my maintenance concerns in a timely fashion. Thank you.
My email is. broken.My service rep was very informative and professional.
My daughter and granddaughter scheduled service on this vehicle because they were notified there was a recall. They went in for the service and were told you have to reschedule because they don’t have the parts. You folks knew she was coming in for service for that purpose, my question is why we didn’t receive a call to reschedule because you didn’t have the parts. However, we did receive five or six phone calls from a variety of people wanting us to upgrade. It looks like that was a lot more important than servicing our car when scheduled.
Jaime delivered excellent communication and customer service!
I was not I formed about the costs prior to the completion of my service. The total amount was double the amount shown on my Kia connect account.
Corey and his whole staff were very professional love the personal touches that performed in the service department
Caitlin was very nice. My appointment got lost, even though it was confirmed the day before. Caitlin handled the situation and got my service done quickly. Service was very good this time.
There was a little confusion when I dropped my car off at 8am. Was a little disorganized and the person behind me was attended to before me. I seen two employees whispering to each other when I voiced my concern. Very unprofessional. Once I was attended to by Corey everything was great
I brought a tire in to be plugged it couldn't be plugged understandable. We had a 1:30 appointment got there 1:20pm my husband and myself discussed our options we decided to wait we rethink the issue. Turned around told them ok give us the tire.tire cost 298.00 one tire the issue we waited over 2 hours for one tire that is unexceptable.Just to place a tire on a rilm they didnt have to take the tire off tge car. When my hubby went to check tire sitting and 3off your workers was standing talking. Thats the worce service ever
Awesome job Jamie thanks!
There’s never a service advisor there on time for my appointments. I end up waiting as a customer for assistance when I have an appointment.
Pablo minier was amazing. Great service and smile.
Fred was amazing! Great service!!!
The vehicle needs to be fixed, the issue still remains, Monday morning I will call for another appointment on the same issue.
Job well done on my car. Thank you
Very professional...Caitlin went above & beyond! Very thorough!
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