Bev Smith Kia Auto Repair Service

as always they do a great job.

Mr Mandorma was extremely polite, informative and patient. All employees were the same. Job was done in a timely manner. Thank you for your service

I called to schedule a service appointment for my vehicle I had to arrange for someone to pick me up as I have a newborn daughter and my husband is out of town. I arrived early to my appointment and quickly was told I would have to wait because there were 3 others ahead of me. I understood and waited patiently.after 45 minutes of waiting in the service line, I was told that I was forgotten about because an employee used the wrong color tag. I understood that mistakes happen and waited patiently for the paperwork so I could drop my vehicle off. During this period another employee approached my sister in her vehicle and rudely told her to move her vehicle out of the service entrance. Please note there was no one in the line. She waited in a parking spot for the first 45 minutes we were waiting but pulled forward once I was told I would be leaving soon. I was also told my car would be cleaned & it was not. I am frustrated as I feel my time is viewed as invaluable to your employees. I spent over an hour total waiting to “drop” my vehicle off & another 20 waiting to pick it up after an employee called to tell me it was ready.

I am completely satisfied with the service team,my car was finished in less time than expected

Great job. Hassle free. In and out in an hour. Thank you

Excellent

Corey is the definition of a great employee. He should be valued at your institution

Cory Deroach took great care of my car and took the time to help me understand what was going on, answered all my questions, I had no doubt my car was in good hands.

Thanks

Super job! Fast and no hassle

Jamie was fantastic very professional and courteous. We were very happy with her service. You should take good care of her. Mary G

I had trouble dropping off the car but it worked out. Picked it up and had bird dropping s all over it but the service as far as I know was fine.

I was happy with the service I wasn’t happy about waiting 2 hours for an oil change

Caitlin is always sweet & professional.

Kevin was awesome he really looked out for me not only fixing my vehicle but also let me know know what was happening with it thanks Kevin

Thank you Vorey,Rick,and Tom for your honesty and hard work

They did a very correct and professional job.

Very satisfied

Fred and Rick gave great customer service

Great service and help